Useful Customer Information

The Bank sends updates on loans to their customers on their registered e-mail ID/ mobile number. The benefits of updating your e-mail ID and mobile number in your account are:

• Credit Information Companies (CICs) send alerts through SMS or e-mail when your Credit Information Report (CIR) is accessed

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• The Bank sends alerts through SMS/e-mail while submitting information to Credit Information Companies (CICs) regarding Default or Days Past Due (DPD) in existing credit facilities

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• You will receive other information like the intimation of your Equated Monthly Instalment (EMI) due/bounce and other Account related information on the registered e-mail ID/mobile number.

For further information, visit any loan servicing branch of ICICI Bank. Visit maps.icicibank.com/mobile for a list of loan servicing branches and select ‘Loan Servicing Branch’ under ‘Services’.

Update your e-mail ID or mobile number by visiting a loan Servicing Branch or call customer care on 1800 1080.