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Process for refund of Depositor Education and Awareness Fund - DEA Fund

 

As per the Reserve Bank of India (RBI) notification on Depositor Education Awareness Fund (DEA Fund), funds in accounts/deposits that are inoperative/unclaimed for 10 years or more are transferred to the RBI DEA Fund Scheme along with interest.

 

If the customer has identified any such deposit, they can claim their fund by visiting the nearest ICICI Bank branch.

 

 

 

 

Accounts

Individual Savings Accounts

The DEA Fund refund request to be signed and submitted along with the below mentioned at the nearest ICICI Bank branch 

Claim refund and continue with the account:

  • Refund request letter to be signed by all the account holders
  • KYC documents (proof of identity and proof of address) to be submitted along with the request letter 
  • Click for Re-KYC form to be duly filled and signed.
Document Proof of Identity Proof of Address

Voter ID or Driving Licence or Valid Passport or Proof of possession of Aadhaar Number* or NREGA Job Card or National Population Register (NPR) Smart Card

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Claim refund when account holder is deceased:

  • Death certificate is mandatory
  • KYC documents of joint holder or nominee or legal heir or successor
  • Refund request letter.

If amount is more than ₹25 lakh without nomination

  • Succession certificate or Legal heir certificate or Letter of administration or Will
  • Refund request letter.

Claim refund in minor accounts where account holder has turned major:

Individual NRI Accounts

1. Claim refund and continue with the account:

To activate the account and claim the amount from the DEA Fund we request you to submit the following documents to ICICI Bank branch in India or overseas:

  • Self-attested copies of the following documents:
    • Valid Passport
    • overseas proof of address (any one from acceptable list)
    • Non-residential status proof
      • For Indian Passport holders - Valid Visa or Work Permit or Residence Permit
      • For persons holding a Passport issued by a country other than India - OCI or PIO Card. In case the OCI Card / PIO Card is not available, then a self-declaration with documents showing your India connect has to be submitted
    • Permanent Account Number (PAN) or Form 60 as applicable
    • Tax Identification Number (TIN) of the country of overseas residence.

Please mention your Savings Account Number held with the bank and credit instructions in your DEA Fund refund request letter. The funds can either be credited to the same account or an active account in the same Customer ID held with the bank or can be paid through an INR Demand Draft in the name(s) of the account holder(s).

In case you are unable to visit the branch, then please courier the DEA Fund refund request letter along with above mentioned documents to ICICI Bank Limited, NRI HUB, RPC Mumbai Autumn Estate, 5th Floor, A wing Near Mhada, Chandivali, Andheri-E, Mumbai -400 072 (India).

2- Customer deceased and claimant request for refund:

To claim refund in case the customer is deceased, we request the nominee/ joint holder to visit ICICI Bank branch in India or overseas along with death certificate.

In case Death Certificate is obtained in India:  Death Certificate should be attested by ICICI Bank or by Notary Public.

If Death has happened abroad, the death certificate should be:

  1. Apostilled under the Hague Convention (OR)
  2. Attested by a Bank
    1. ICICI Bank’s foreign office or
    2. Foreign office of ICICI Bank’s subsidiaries or

Any other Bank in which the customer holds a Bank account in that country

(OR)

3) Certified by Indian Embassy / High Commission in that country (OR)

4) Certified by the Foreign Embassy or High Commission of that country in India (OR)

5) Notary Public of the foreign country

P.S.: Link for all NRI forms is available in website under below path:

Download Forms – NRI Banking - ICICI Bank Ltd

Non–individual Current Account

Account activation with refund-

To activate the account and claim the amount from the DEA Fund, we request you to submit the following documents at any ICICI Bank branch:

  1. Refund request form (signed as per MOP) DEA Fund Refund Form.pdf
  2. Account activation & Re-KYC updation form (signed as per MOP) Account activation & Re-KYC form.pdf
  3. KYC documents of entity or individual-
    • PAN
    • Proof of Address
    • Proof of identity of Individual
    • Constitution Documents  (COI or Partnership or LLP deed or MOA or AOARC or Trust deed or Bye-laws)
    • FATCA-CRS-declaration
  4. PAN, photograph and KYC documents of authorised signatory & beneficial owners
  5. Request letter, Board/LLP resolution, partnership letter (in case of change of signatory) Signature Updation Form.pdf

In case of further clarification, you may visit any nearest branch or contact your Relationship Manager.

Non–individual Savings Account

To activate the account and claim the amount from the DEA Fund, we request you to submit the following documents at any ICICI Bank branch:

  1. Refund request form (signed as per MOP) DEA Fund Refund Form.pdf
  2. Account activation & Re-KYC updation form (signed as per MOP) Account activation & Re-KYC form.pdf
  3. FATCA-CRS-Declaration
  4. KYC documents of entity-
    1. PAN
    2. Proof of Address
    3. Constitution Documents  (RC/Trust deed/Bye-laws/MOA/AOA/COI)
  5. PAN, photograph and KYC documents of Authorised signatory & Beneficial owners
  6. Request letter, Board resolution, office order (in case of change of signatory) Signature Updation Form.pdf

 In case of further clarification, you may visit any nearest branch or contact your Relationship Manager.

Loan Account (Car, Personal, Home Loan)

To claim the amount from the DEA Fund, we request you to submit the following documents at any ICICI Bank Branch or call us on 1800 1080:

  1. Refund request form (signed as per Mode of Operation) DEA Fund Refund Form.pdf
  2. KYC documents of Individual or entity-
    1. Aadhaar
    2. Permanent Account Number (PAN)
    3. Passport
    4. Proof of Address
    5. Proof of identity of Individual (Driver’s license or Voters Identity card)
    6. Constitution Documents  (COI or Partnership or LLP deed or MOA or AOA)
  3. PAN, photograph and KYC documents of authorised signatory & beneficial owners
  4. Request letter, Board/LLP resolution, partnership letter

 In case of further clarification, you may visit any nearest branch or contact the call centre

Credit Card

As per RBI circular on Depositor Education and Awareness Fund Scheme, 2014 (Scheme) states – ‘Banks shall calculate cumulative balances in all accounts not operated for more than 10 years along with interest accrued… and such amounts due should be transferred to the Depositor Education and Awareness Fund …in each calendar month…’

To claim the amount from the DEA Fund, we request you to submit the following documents at any ICICI Bank Branch or call us on 1800 1080:

  1. Refund request form (signed as per Mode of Operation) DEA Fund Refund Form.pdf
  2. KYC documents of Individual or entity-
    1. Aadhaar
    2. PAN
    3. Passport
    4. Proof of Address
    5. Proof of identity of Individual (Driver’s license or Voters Identity card)
    6. Constitution Documents  (COI or Partnership or LLP deed or MOA or AOA)
  3. PAN, photograph and KYC documents of authorised signatory & beneficial owners
  4. Request letter, Board/LLP resolution, partnership letter

 In case of further clarification, you may visit any nearest branch or contact the call centre.

Enclosures: Copy of self-attested request letter, KYC documents, Cancelled cheque

Demand Draft

To claim the amount from the DEA Fund, we request you to submit the following documents at any ICICI Bank Branch or call us on 1800 1080:

Individual:

  • Original Instrument
  • Refund request form (DEA Fund Refund Form.pdf)
  • KYC documents as per OVD (Officially Valid Document) viz. Aadhaar or Passport or Driver’s license or Voters Identity card or NREGA Job Card or National Population Register (NPR) Smart Card)
  • Cancelled cheque
  • No Objection Certificate (NOC) or consent from beneficiary for Demand Draft (DD) cancellationwith all the DD details such as DD no., DD amount, DD date etc.

Non-Individual:

  • Original Instrument
  • Request letter or Refund request form (DEA Fund Refund Form.pdf), Board/ LLP Resolution, Partnership letter on letterhead
  • Constitution Documents  (COI or Partnership or LLP deed or MOA or AOA or RC or Trust Deed or Bye-Laws)
  • PAN, photograph and KYC documents viz. Aadhaar or Passport or Driver’s license or Voters Identity card or NREGA Job Card or National Population Register (NPR) Smart Card) of authorised signatory & beneficial owners
  • Cancelled cheque
  • No Objection Certificate (NOC) or consent from beneficiary for Demand Draft (DD) cancellation with all the DD details such as DD no., DD amount, DD date etc.

In case of further clarification, you may visit any nearest branch or contact the call centre.

Claim Form

Foreign Currency Demand Draft (FCDD):

Individual or Non-Individual Account

FCDD Refund or Cancellation request

For the FCDD Refund or Cancellation request, please submit the following documents at ICICI Bank Forex or Trade Servicing Branch:

  1. Refund or Cancellation Request Form (signed as per the MOP [Mode of Operation])
  2. Original instrument/s (Foreign Currency Demand Draft)
  3. In case the original Demand Draft is not available, submit the indemnity as per the attached format*

*Format of the indemnity is indicative in nature and is subject to revision basis the underlying nature of the refund or cancellation request.

Indemnity format

Claim Form

In case of further clarification, you may visit ICICI Bank Forex or Trade Servicing Branch or contact your Relationship Manager.

Prepaid Card

INR Prepaid Card - Refund process for Funds transferred to RBI DEA Fund

As per the Reserve Bank of India (RBI) circular on Depositor Education and Awareness Fund (DEA Fund) dated 21 March 2014, the credit balance in any account maintained with banks, which have not been operated upon for ten years or more, or any amount remaining unclaimed for ten years or more, are required to be transferred by banks to the DEA Fund maintained by the RBI.

For example: If a Card’s validity has expired on , the unutilised balance on this Card will be due for transfer to RBI DEA Fund Account on or after 01 January 2025.

To claim the amount from the RBI DEA Fund, please submit the following self-attested documents through your registered e-mail ID to customer.care@icicibank.com or at any ICICI Bank branch:

  1. Request letter (Format attached)
  2. Cancelled cheque
  3. Self attested proof of identity (Any One):
    1. Voter ID
    2. Driving Licence
    3. Passport
    4. Aadhaar Card
    5. NREGA* Job Card
    6. National Population Register (NPR) Smart Card.

*NREGA – National Rural Employment Guarantee Act.

Documents required in case the Card holder is deceased:

  1. Refund request letter signed by all the legal heirs (Annexure 2.1)
  2. Copy of Death Certificate
  3. KYC document of the claimant
  4. Acknowledgement receipt (Annexure 3).

In case of any further clarification, please contact Customer Care on 1800 1080 or visit any ICICI Bank branch.

Sundry Deposits Account (Office Account)

As per the Reserve Bank of India (RBI) circular on Depositor Education and Awareness Fund (DEA Fund) dated 21 March 2014, the credit balances in any accounts maintained with banks, which have not been operated for ten years or more or any amount remaining unclaimed for ten years or more are required to be transferred by banks to the DEA Fund maintained by the RBI.

To claim the amount from the RBI DEA Fund, submit the following self-attested documents at any ICICI Bank branch.

Individual Customer:

  • Request letter (Claim Form)
  • Cancelled cheque (for refund to non-ICICI Bank Account)
  • Self-attested KYC documents 

List of KYC documents: 

  1. Voter ID
  2. Driving Licence
  3. Passport 
  4. Aadhaar Card
  5. NREGA* Job Card
  6. National Population Register (NPR) Smart Card.

Claim refund when Account holder is deceased:

  • Death Certificate is mandatory
  • KYC documents of joint holder or nominee or legal heir or successor.

Non-Individual Customer:

  • PAN and Proof of Address of entity
  • Constitution Documents (Certificate of Incorporation or Partnership or LLP Deed or Memorandum of Association or Articles of Association or Registration Certificate or Trust Deed or Bye Laws)
  • KYC documents of Authorised Signatory and Beneficial Owners
  • Request letter, Board/ LLP resolution, partnership letter (in case of change of signatory). 

In case of further clarification, you may visit any nearest branch or contact the call centre.

Claim Form

Forex Prepaid Card

As per the Reserve Bank of India (RBI) circular on Depositor Education and Awareness Fund (DEA Fund) dated 21 March 2014, the credit balance in any account maintained with banks, which have not been operated upon for ten years or more, or any amount remaining unclaimed for ten years or more, is required to be transferred by banks to the DEA Fund maintained by the RBI.

To claim the amount from the RBI DEA Fund, visit any ICICI Bank branch along with the following documents:

  1. Request Letter (Format attached)
  2. Cancelled cheque
  3. Self-attested Proof of Identity (Any 1):
    1. Voter ID
    2. Driving Licence
    3. Passport
    4. Aadhaar Card
    5. NREGA* Job Card
    6. National Population Register (NPR) Smart Card.

*NREGA – National Rural Employment Guarantee Act.

Documents required in case the Card holder is deceased:

  1. Refund Request Letter signed by all the legal heirs (Annexure 2.1)
  2. Copy of Death Certificate
  3. KYC document/s of the claimant
  4. Acknowledgement Receipt (Annexure 3).

In case of any further clarification, contact Customer Care on 1800 1080 or visit any ICICI Bank branch.

Fixed Deposits

To claim the FD amount from RBI’s DEA Fund (Depositor Education and Awareness Fund), please submit the following documents at any ICICI Bank branch:

  • Refund request letter signed by the FD account holder(s). Click here for the format of the letter
  • Self- attested KYC documents.

List of KYC documents for individuals (any two):

  • PAN Card
  • Voter ID
  • Driving Licence
  • Valid Passport
  • Aadhaar Card
  • NREGA Job Card / National Population Register (NPR) Smart Card

List of KYC documents for non-individuals:

  • PAN Card and Proof of Address of the entity
  • PAN Card, photograph and KYC documents of authorised signatory & beneficial owners
  • Constitution Documents (Certificate of Investment (COI) / Partnership / Limited Liability Partnership (LLP) Deed / Memorandum of Association (MOA) / Articles of Association (AOA), Registration Certificate (RC) / Trust Deed etc.)
  • Foreign Account Tax Compliance Act (FATCA) Declaration / Common Reporting Standard (CRS) Declaration
  • Request Letter, Board/LLP Resolution, Partnership Letter, signature updation form in case of change of signatory.

List of KYC documents for NRI FDs:

  • Refund request letter signed by all FD holders
  • Self-attested valid Proof of Identity as per KYC guidelines.

Documents required to claim a refund when the FD holder is deceased:

  • Death certificate is mandatory
  • KYC documents of joint holder or nominee or legal heir or successor
  • Refund request letter - click here

Documents required for refund of Third Party FD:

  • Refund request letter signed by FD account holder(s) – click here
  • Original Fixed Deposit Receipt
  • NOC from Third Party
  • KYC documents (refer to the above list).

In case the refund claim is raised by a third party, original Fixed Deposit Receipt and a request letter on the company’s letterhead is required to be submitted at the branch. Based on the claim request, the Fixed Deposit closure proceeds will be paid to the third party by way of Pay Order or NEFT or RTGS etc. as mentioned in the claim letter. Please mention your Savings Account Number or Current Account Number held with the Bank and credit instructions in your DEA Fund refund request letter. The funds can either be credited to an active ICICI Bank Account or through NEFT or RTGS or DD (in the name(s) of FD account holder(s)).

For further clarification, please visit any ICICI Bank branch or contact your Relationship Manager.

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