| Customer Service Policies | Documents |
|---|---|
| Grievance Redressal Policy | VIEW (PDF, 252 KB) ⟶ |
| Cheque Collection Policy | VIEW (PDF, 291 KB) ⟶ |
| Policy on Collection of Dues and Repossession of Security | VIEW (PDF, 216 KB) ⟶ |
| Customer Rights Policy | VIEW (PDF, 603 KB) ⟶ |
| Deposit Policy | VIEW (PDF, 674 KB) ⟶ |
| Customer Relations Policy | VIEW (PDF, 182 KB) ⟶ |
| Compensation Policy | VIEW (PDF, 348 KB) ⟶ |
| Deceased depositors policy | VIEW (PDF, 150 KB) ⟶ |