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FASTag KYC

 

 

Small PPIs:

PPIs up to₹10,000/- (with no cash loading)

 

  • This wallet will be issued after obtaining minimum details of the customer


  • The minimum details will necessarily include a mobile number verified with One-Time PIN (OTP) and a self-declaration of name and unique identity / identification number of any ‘mandatory document’ or ‘officially valid document’ (OVD)


    • Aadhar Card 


    • Pan Card


    • NREGA Job Card


    • Driving License


    • Passport


  • The amount loaded in wallet during any month shall not exceed ₹10,000 and the total amount loaded during the financial year shall not exceed ₹1,20,000


  • The wallet balance at any point of time in the wallet shall not exceed ₹10,000


  • Cash withdrawal or funds transfer from the wallet will not be permitted


  • The closure proceeds can be transferred ‘back to source account’ (payment source from where the PPI was loaded).


  • In order to convert to Full KYC, please do the following:


 

Full KYC PPIs

  • Full KYC benefits will be given after completion of KYC by customer


  • The amount outstanding shall not exceed ₹1,00,000/- at any point of time. The current limit allowed for this instrument is ₹1,00,000


  • The closure proceeds can be transferred ‘back to source account’ (payment source from where the PPI was loaded).


 

Documents that can be accepted for Full KYC

Individual customers

 

  • Aadhar


  • Pan Card


  • NREGA Job Card


  • Driving Licence


  • Passport


  • Application form


 

Corporate customers

 

  • GSTIN

  • Incorporation certificate

  • Partnership Deed

  • UDYAM Certificate

  • List of Partners/Directors

  • Company PAN

  • Photo ID and address proof of AS/BO

  • Application form

 

How to Update FASTag KYC Online: Step-by-Step Guide

FASTag KYC can be updated online to convert a Small PPI wallet to Full KYC PPI status.

 

  1. Log in to the ICICI Bank FASTag portal using registered credentials.

  2. Navigate to the KYC section.

  3. Submit required details and upload valid documents such as Aadhaar, PAN Card, NREGA Job Card, Driving License or Passport.

  4. Complete OTP verification using the registered mobile number.

  5. Submit the application form and confirm details.

For Full KYC, customers may also complete video-based KYC verification, where available. Approval is subject to document verification and internal processing timelines.

 

How to Update FASTag KYC Offline at ICICI Bank Branch

Customers can visit an ICICI Bank branch to complete Full KYC conversion.

Carry the following:

 

For Individual Customers:

 

  • Aadhaar
  • PAN Card
  • NREGA Job Card
  • Driving License
  • Passport
  • Duly filled application form

 

For Corporate Customers:

 

  • GSTIN
  • Incorporation Certificate
  • Partnership Deed, if applicable
  • UDYAM Certificate
  •  List of Partners or Directors
  • Company PAN
  • Photo ID and address proof of authorised signatory or beneficial owner
  • Application form

 

Branch officials will verify documents and update KYC as per applicable guidelines.

 

How to Check FASTag KYC Status

Customers can check FASTag KYC status by logging into the ICICI Bank FASTag portal and reviewing wallet or KYC details.

Small PPI wallets have a balance limit of ₹10,000 at any point of time and monthly loading limit of ₹10,000, with ₹1,20,000 annual cap.

Full KYC PPIs allow an outstanding balance up to ₹1,00,000.

For assistance, customers may contact ICICI Bank FASTag customer support using the registered mobile number.

FAQs

What happens if I do not update my FASTag KYC?

Non-updated KYC may lead to account restrictions or usage limitations as per applicable guidelines.

Are there any charges for updating FASTag KYC?

KYC update itself generally does not involve charges. However, applicable service policies may apply.

How to contact ICICI Bank support for FASTag KYC issues?

Customers can contact official ICICI Bank FASTag customer care through listed helpline numbers or digital channels. Toll-Free Number / Chargeable Number: 1800 2100 104 / 1860 2670 104

How long does it take for FASTag KYC to get approved?

Approval timelines depend on document verification and internal processing procedures.

Do I need to update KYC if I switch my FASTag to a new vehicle?

It is not legal to switch your old FASTag to a new vehicle as per guidelines. You can always apply for a new FASTag if required.