Senior Citizen Savings Account FAQs 

ICICI Bank Senior Citizens Savings Account is a savings bank account designed specifically for Indian residents above the age of 60 years, offering enhanced benefits such as priority assistance, doorstep banking and more tailored to senior customers.

Indian residents aged 60 years and above are eligible to open this account with ICICI Bank.

Yes. A senior citizen can open a joint ICICI Bank Senior Citizens Savings Account with a family member (such as spouse or adult child), subject to bank’s terms and KYC guidelines.

Yes, the Senior Citizens Savings Account can be initiated online via ICICI Bank’s digital account opening process, subject to eligibility and document verification.

Interest rates offered on Senior Citizen Savings Account are same as that for all Savings Accounts. For updated interest rate structure, please visit ICICI Bank website. Interest on the Savings Account is calculated daily and credited quarterly.

You can access your account through the iMobile app, ICICI Bank Internet Net Banking, ATMs, and phone banking for balance enquiry, statements, fund transfers, and service requests.

Yes. Updates to mobile number, email address, or communication preferences can be made via ICICI Bank Net Banking or the iMobile app. For certain updates, branch verification may be required.

You can view or download your account statement instantly using ICICI Bank Net Banking or the iMobile app

Cheque book requests can be raised via the iMobile app, Net Banking.

You need valid KYC documents such as Aadhaar card, Passport, and any other documents as mandated by ICICI Bank. Click here to view the documents that are required for opening an ICICI Bank Savings Account.

ICICI Bank employs multiple layers of security including two-factor authentication (2FA), encrypted sessions, and secure login protocols to protect your digital banking experience. Lock/Unlock services such as UPI, debit/credit cards, Net Banking and iMobile app with SmartLock

You can set transaction limits, enable SMS alerts, and block the card instantly from Net Banking or the iMobile App in case of loss or theft.

You can call the toll-free number 1800 1080, raise a request via the iMobile app, chat with the bank’s virtual assistant, or visit your nearest ICICI Bank branch.

Yes, ICICI Bank provides personalised digital onboarding assistance for senior customers, either at branch or through remote support.

Monthly Average Balance required in the new savings account is as follows:

• Metro and Urban locations - ₹ 15,000
• Semi-urban locations - ₹ 7,500
• Rural locations- ₹ 2,500

Following customers are exempted from the requirement of monthly average balance:

• Customers fulfilling programme eligibility criteria
• Pensioners receiving pension in their ICICI Bank Savings Accounts
• Students of Select Institutes

Charges on services like ATM withdrawals, Debit Card, SMS Alerts, etc have been waived off for Senior Citizens. Click here for detailed list of charges. Only Penal Charges are applicable like ECS/NACH Returns, Cheque Returns, etc.