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SmartLock: Secure you digital banking anytime, anywhere!

  • Control access to your key banking services effortlessly

  • Lock or Unlock services such as UPI, debit or credit cards, Net Banking and iMobile app

  • Access anytime, anywhere, through ICICI Bank's iMobile app, Net Banking or by calling our toll-free number 1800 1080

Essential Services

  • Lock or unlock banking services temporarily with SmartLock

  • Digital Interest Certificate

  • Digital Form 15H Submission for seamless Tax Deducted at Source (TDS) exemption on eligible interest income

  • Submit Life Certificate digitally

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Senior Citizen Solution FAQs

How does ICICI Bank ensure safety and security of its customers?

To ensure safety and security of our customers, we use multiple features like two-step verification for fund transfers, blocking or unblocking of online transactions, timed logouts for inactive users and many more.

Is it possible for me to get my queries resolved from the comfort of my home?

You can avail our doorstep banking facility by calling on 1800 1080 from your registered mobile number at no additional cost. To know more click here

Is there a helpline or customer support that I can contact in case of any queries?

Yes, ICICI Bank provides dedicated customer support. You can call 1800 1080 from your registered mobile number for any queries.

Will I get tax benefits by investing in SCSS?

By investing in SCSS, you can avail tax benefits of up to ₹1.5 lakh under Section 80C of the Income Tax Act. The investing limit of SCSS has increased from Rs. 15 lakh to Rs. 30 lakh.

How can I submit life certificate at ICICI Bank?

If you have a Pension Account with ICICI Bank, you can easily submit your life certificate through video call, Jeevan Pramaan Face App, tablet or physical form submission at the branch. If you don’t have a Pension Account with us, you can submit it through the Jeevan Pramaan Face App or tablet at the branch.

What are the exclusive benefits of the National Pension System (NPS)?

NPS is a voluntary retirement savings system designed by the government of India offering benefits like low cost investment products, account portability across employers and locations and tax free withdrawals up to 60% and remaining 40% for annuity purchases, etc.

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