Communication Related to Your ICICI Bank Home Loan

Contact Us

For any information about your ICICI Bank Home Loan, contact us using any of the methods below:

• Log Into: iMobile / ​Net Banking

• Call: Customer Care on 1800 1080

• Visit: Any Loan Servicing Branch (To find a Branch, visit maps.icicibank.com/mobile and select ‘Loan Servicing Branch’ under ‘Services’)

Communication about your Home Loan

Updates about your Home Loan are sent to you via SMS and e-mail to your registered mobile number and e-mail ID respectively. Please keep your contact details updated to stay informed.

Updates include:

• Alerts about EMI due dates, EMI bounces and other loan-related updates

• Alerts when ICICI Bank submits information related to loan repayment defaults or Days Past Due (DPD) to Credit Information Companies (CICs)

• Notifications from CICs when your Credit Information Report (CIR) is accessed.

Check Your Home Loan Details Online

You can view the details of your Home Loan and manage it through the iMobile app or Net Banking. To download iMobile. To log into your Net Banking account, click ​​here.

Visit a Loan Servicing Branch

For in-person assistance, visit any Loan Servicing Branch. To find a Branch, visit maps.icicibank.com/mobile and select ‘Loan Servicing Branch’ under ‘Services’.