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To know more about Grievance Redressal, Service Request, Claim Processing, please click the links below

For Life Insurance : ICICI Prudential Life Insurance Company Limited

• Service Request: Click Here


• Grievance Redressal: Click Here


• Claim Processing: Click Here

ICICI Bank

• Service Request: Click Here


• Complaint: Click Here

If you don’t receive a resolution that meets your expectation, you may approach the Grievance Cell of the IRDAI within 15 days through any of the following options

•  Call the IRDAI Grievance Call Centre (IGCC) on its toll free number: 155255

• Send an email to: complaints@irda.gov.in

•  Register your complaint online at: http://igms.irda.gov.in

•  Send a fax to: 91- 40 - 6678 9768

•  Write to: Consumer Affairs Department,
  Insurance Regulatory and Development Authority,
  9th Floor, United India Towers, Basheerbagh,
  Hyderabad – 500 029, Telangana.