Debt Service Management

ICICI Bank Debt Service looks into servicing existing customers of ICICI Bank who are unable to pay their credit card or loan dues in time. The customers are serviced by empanelled channel partners of ICICI Bank. The channel partners as well as the bank employees servicing the customer ensure that their interactions are in line with Bank’s philosophy of ‘Khayaal Aapka’. ICICI Bank has taken multiple initiatives for helping the customers to regularise their payments.