This is a first-of-its kind prepaid, reloadable Card that can be used for all payment needs within the city of Surat. It is designed for convenience & flexibility and offers exciting features and a host of benefits.
BEST FOR
Can be used for bus tickets and passes
Tax payments at SMC Civic centers
Utility bill payments, shopping and restaurants
Ecommerce transactions
Bus Rapid Transit System (BRTS) and City Bus travel tickets and pass
Surat Municipal Corporation (SMC) Civic Centres for tax and bill payments
Service delivery outlets for reloading your card and bill payment
Shopping and restaurants
Card Fee-Nil
The minimum top-up required for card issuance is ₹100.
Replacement and issuance of the Surat Money Card have been temporarily suspended until further notice. We regret the inconvenience and appreciate your understanding.
Terms and Conditions for Surat Money Card
Issuance of the Surat Money Card has been temporarily suspended until further notice. This includes issuance through ICICI Bank’s service delivery outlets. We regret the inconvenience and appreciate your understanding.
UPI: Recharge your Surat Money Card via UPI. The UPI ID of your Card is: Suratmoney.<10 digit registered mobile number><Last four digits of Card Number>@icici.
For example: If your registered mobile number is 9999999999 and the last four digits of your Surat Money Card Number are 1234, you can reload the Card via UPI by sending funds to the UPI ID Suratmoney.99999999991234@icici to top up your Card.
Online Top Up: Recharge using the online customer portal. Please visit the Customer Portal to continue.
Cash Top Up: Cash Top Up is available at all our listed outlets and BRTS stations.
Surat Money Card is a Prepaid Card presented to you by ICICI Bank and Surat Municipal Corporation. This Card enables you to make cashless payments in the city of Surat. So, forget the hassles of carrying change, make payments with ease and track your expenses with this Card.
If your Surat Money Card is lost, stolen or damaged, you need to immediately block the Card by calling Customer Care on 1800 266 9849. You can apply for a refund in case your Card has balance on it. Please carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount. You can visit any of the below centres to apply for a refund:
Surat Municipal Corporation, Main Office, Mughal Sarai
Bhestan Civic Centre
Adajan Civic Centre
VED Civic Centre
Nana Varachha Civic Centre.
The Card can be used to make payments for:
Issuance of the Surat Money Card has been temporarily suspended until further notice. We regret the inconvenience and appreciate your understanding.
You can recharge your Card using UPI or the online Customer Portal. You can also recharge it by paying cash at BRTS station counters and designated Civic Centres of Surat Municipal Corporation. The first-time recharge has to be of a minimum amount of ₹ 100. Subsequent recharges can be in multiples of ₹ 50. The maximum balance that your Card can have is ₹ 10,000.
There are 2 types of balances on your Card:
The total balance on your Card (called ‘Total Account Balance’)
The balance on your Card that is available for the purpose of travel on BRTS & City Bus buses (called ‘Card Balance’).
You can use the Total Account Balance for all routine payments like shopping, at restaurants etc. The Card Balance can be used for travel purposes.
This Card has a validity of 5 years. Post Card expiry, you may hand over the physical Card at any of the below outlets. Please carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount on your Card.
List of outlets for Card submission:
Surat Municipal Corporation, Main Office, Mughal Sarai
Bhestan Civic Centre
Adajan Civic Centre
VED Civic Centre
Nana Varachha Civic Centre.
Once your Card balance is zero or you are unable to use your Card, you may choose to reach out to any of the following outlets for Card submission:
Surat Municipal Corporation, Main Office, Mughal Sarai
Bhestan Civic Centre
Adajan Civic Centre
VED Civic Centre
Nana Varachha Civic Centre.
If your Card has any balance, you must carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount on your Card.
You may hand over the physical Card at any of the below outlets. Please carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount on your Card.
Outlets for Card submission:
Surat Municipal Corporation, Main Office, Mughal Sarai
Bhestan Civic Centre
Adajan Civic Centre
VED Civic Centre
Nana Varachha Civic Centre.
You can call Customer Care on 1800 266 9849 in case of any grievance.
You may refer to the terms and conditions for relevant fees here.
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