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Payments in Ahmedabad

  • Can be used for bus tickets and passes

  • Tax payments at AMC Civic centers

  • Utility bill payments, shopping and restaurants

  • Ecommerce transactions

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About Janmitra Card

Where can you get Janmitra Card and Top Up your Janmitra Card?

Issuance of the Janmitra Card has been temporarily suspended until further notice. This includes issuance through ICICI Bank’s service delivery outlets. We regret the inconvenience and appreciate your understanding.

Janmitra Card FAQs

What are the main benefits of the Janmitra Card?

The Janmitra Card can be used for all travel and payment needs across Ahmedabad, including cashless Tap-N-Go travel in BRTS buses. The Card can hold passes of both BRTS and AMTS. The Card offers 40% off on BRTS Student Passes & Handicap Passes and 10% off on all BRTS tickets.

Customer Portal Login

Terms and Conditions

How can I use the balance on my Card?

There are 2 types of balances on your Janmitra Card:

  • The total balance on your Card (called ‘Total Account Balance’)
  • The balance on your Card that is available for the purpose of travel on BRTS & AMTS buses (called ‘Card Balance’).

 

You can use the Total Balance for all routine payments like shopping, at restaurants etc. The Card Balance can be used for travel purposes.

Where can I get my Janmitra Card? What are the issuance charges?

Issuance of Janmitra Card has been temporarily suspended until further notice. We regret the inconvenience and appreciate your understanding.

What is the validity of this card? What happens to my balance after the card expires?

The Janmitra Card has a validity of 5 years. Post Card expiry, you may hand over the physical Card at any of the below-mentioned outlets. Please carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount on your Card

Here is the list of outlets where you can submit your Card:

  • Jhansi Ki Rani BRTS Station

  • Maninagar BRTS Station

  • Ushmanpura BRTS Station

  • Soni ki Chali BRTS Station.

What if my card is lost, stolen or damaged?

If your Card is lost, stolen or damaged, you need to immediately block the Card by calling Customer Care on 1800 266 9849. You can apply for a refund in case your Card has balance on it. Please carry one KYC document (PAN Card / Aadhaar Card ) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount.

Here is the list of outlets you can visit to claim a refund:

  • Jhansi Ki Rani BRTS Station

  • Maninagar BRTS Station

  • Ushmanpura BRTS Station

  • Soni ki Chali BRTS Station.

What is Janmitra Card? Why should I take this card?

Janmitra is a prepaid card presented to you by Ahmedabad Municipal Corporation (AMC) and ICICI Bank. This is a powerful card which enables you to make cashless payments in the city of Ahmedabad.

So, do away with the hassles of carrying change, make payments with ease and track your expenses as well.

Where can I use the Janmitra Card?

The Janmitra Card can be used for:

  • Purchasing travel tickets and passes of AMTS and BRTS buses

  • Municipal Tax payments at all AMC Civic Centers across Ahmedabad city

  • All retail purchases (e.g. stores, restaurants etc.) as well as e-commerce purchases online.

What types of Janmitra Card are available?

The Janmitra Card is available in 2 types:

  • Non-Personalised Instant Card: This Card does not have the Cardholder’s details printed on it

  • Personalised Card: This Cards has the Cardholder’s name, photograph and type of pass (if applicable) printed on it. Personalised Cards can be used as AMTS / BRTS passes as well.

However, new Janmitra Cards are not being issued currently. Issuance has been temporarily suspended until further notice.

Whom do I contact for any grievances?

You can call Customer Care on 1800 266 9849 in case of any grievance.

How can I recharge my Card? Is there a minimum or maximum amount for recharge?

You can recharge your Card by paying cash at the counters at AMTS and BRTS stations and designated AMC centers across Ahmedabad. Minimum recharge amount is ₹ 50. You can recharge the Card in multiples of ₹ 50 (e.g. 50, 100, 150 etc.). The maximum balance that your Card can have is ₹ 10,000.

You may refer to the terms and conditions for relevant fees here.

What should I do if my Card balance is zero or I am unable to use my Card?

If your Card balance is zero or you are unable to use your Card, visit any of the following outlets to submit your Card:

  • Jhansi Ki Rani BRTS Station

  • Maninagar BRTS Station

  • Ushmanpura BRTS Station

  • Soni ki Chali BRTS Station.

If your Card has balance amount on it, you must carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount. 

What should I do if my Card is not working and I still have balance on my Card?

You can hand over the physical Card at any of the below outlets. Please carry one KYC document (PAN Card / Aadhaar Card) and a cancelled cheque to verify your identity and bank account for processing the refund of the balance amount on your Card.

Outlets for Card submission:

  • Jhansi Ki Rani BRTS Station

  • Maninagar BRTS Station

  • Ushmanpura BRTS Station

  • Soni ki Chali BRTS Station.

Take a word from our Customers

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