Reissue of Lost ATM or Debit Card

• The delivery will be attempted by Courier within 5 working days. Your existing card will be blocked on issue of your new card.
 
• If you do not have an ATM or Debit Card issued for your ICICI Bank Account, you may apply for a new ATM or Debit Card by visiting your nearest ICICI Bank branch.
 
• ₹300/- (plus Service Tax as applicable) will be levied as reissue charges and ₹300 (Non gramin location) and ₹150 (Gramin location) - (plus Service Tax as applicable) will be levied as annual fee. Charges are subject to change without prior notice.
 
• Card will be sent to your communication address as available in the Bank records. To update your address, please place a request through the 'Service Requests' option on the left-hand side of this page.
 
• If you have provided your mobile number or e-mail ID, we will inform you about the closure of your request by SMS or e-mail respectively. Providing the mobile number or e-mail ID here will not result in an update of your mobile number or e-mail ID as recorded with us.
 
• ICICI Bank does not take any responsibility, and will also not be liable, for your claims if the details provided by you are incorrect or incomplete.
 
• Please note that the new address would be updated in 1 working day. We request you to make the deliverable request such as re-issuance of Card, statements, etc. after 1 working day. The deliverable will be sent to your latest communication address as per bank records.

Current Account - Reissue of Lost ATM or Debit Card

These terms and conditions (“Terms”) are for the reissuance of Debit or Inquiry Cards (“Reissuance”) associated with the Account, and in addition and not in derogation of the terms and conditions applicable to ICICI Bank services, including but not limited to Corporate Net Banking (“CIB”), Debit or Inquiry Cards, iBox, InstaBiz and current accounts, available at www.icici.bank.in (“Primary Terms and Conditions”). All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

• Customer should place the request for Reissuance.
 
• Customer’s existing Debit or Inquiry Card will be blocked when the Customer first uses the re-issued Debit Card.
 
• ₹300 will be levied as fee for Reissuance. Charges for Reissuance are subject to Goods and Services Tax and may change without prior notice, and shall be deducted from the Customer’s Account after closure of the Customer’s request.
 
• Once dispatched, the delivery of new Debit or Inquiry Cards will be attempted by courier at the latest communication address as available in the records with ICICI Bank, or select branches of ICICI Bank, as per the request of the Customer.
 
• ICICI Bank does not take any responsibility, and will also not be liable, for any claims, if the details provided by the Customer are incorrect or incomplete.
 
• Customer’s mobile number or e-mail ID, registered with ICICI Bank, will be used to inform the Customer about the closure of the service request, by SMS or e-mail.
 
• ICICI Bank is not responsible for any damage that may occur to the Debit or Inquiry Cards during transit.
 
• ICICI Bank retains the right to withdraw the option of Reissuance at its own discretion.