Pay smarter. Live better

ICICI Bank offers multiple payment options like Internet Banking, iMobile app and UPI for quick and hassle-free bill payments and mobile/DTH recharges. AutoPay setup is also available for select billers.

Yes, you can pay using NEFT, UPI or the Click to Pay service from another bank account. Ensure you enter the correct beneficiary details as per ICICI Bank’s authorised formats.

Yes, ICICI Bank uses multi-layered security, including two-factor authentication (2FA), OTP verification, device binding and end-to-end encryption to ensure secure transactions.

You can transfer funds using NEFT, RTGS, IMPS or UPI based on the urgency and value. These services are available via the iMobile app, Internet Banking and the bank’s branch network.

ICICI Bank’s Forex Services offer easy foreign exchange purchase, wire transfers and remittance support. You can initiate these services online or visit select branches for in-person assistance.

If your payment fails but the amount is deducted, it is usually auto-refunded within 2–5 working days. If not, you can raise a complaint via the iMobile app, Internet Banking or by calling customer care.

ICICI Bank does not charge for UPI or IMPS transactions up to a certain limit. Charges may apply for NEFT/RTGS beyond specified thresholds, based on your account type. Bill payments are mostly free.

You can track the status of payments through the ‘Transaction History’ section in the iMobile app or Internet Banking portal.

Yes, ICICI allows scheduling of future payments for bills, fund transfers and even standing instructions through Internet Banking and iMobile app.

Yes, even if you are not an ICICI Bank customer, you can use the QR scan feature on the iMobile app to make quick UPI payments without logging in. Just open the app, scan the QR code, and complete the transaction using your linked bank account.