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Contact Us - ICICI Bank

Get Support

  • Call Us

    Get quick support by contacting ICICI Bank Customer Care at 1800 1080

  • Visit Us

    Bank 24/7 through a widespread network of our ICICI Bank ATMs and Branches.

  • Chat with Us

    ICICI Bank WhatsApp Banking brings banking to your fingertips.

Get in Touch

  • Write to us

    ICICI Bank Limited
    ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
    Hyderabad – 500032.

    E-mail : customer.care@icicibank.com

  • Corporate Office

    ICICI Bank Towers,
    Bandra-Kurla Complex,
    Mumbai 400 051
    Tel : 1800 1080
    Fax : +91-22-26531122

  • Registered Office

    ICICI Bank Tower,
    Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India.

    Tel : 1800 1080

    CIN : L65190GJ1994PLC021012

Need Help?

  • Report a Suspicious Mail

    We recommend not opening or clicking on any unauthorised e-mail claiming to be from ICICI Bank. In case you receive any such e-mail, please report it. Click on the button below to report an e-mail claiming to be from ICICI Bank regarding updating sensitive account information.

  • Raise a Query/Complaint

    If the resolution provided by the above mentioned service channels was not as per your expectations, you may take up your query/ complaint through our Grievance Redressal process. To know more, click on the link for the Grievance Redressal policy (PDF, 252 KB).

Transaction confirmation numbers

1) If you receive any call from the below mentioned numbers, know that the call is from ICICI Bank. This information is for your safe banking and to protect you from fraudsters.

 

  • 1600313900, 1600300900, 1600317900 for IVR based transaction confirmation
  • 1600300800, 1600315800, 1600313800 for Voice call to update on dispute raised on the transaction.

 

2) Please save these numbers in your contact list, so that you never miss any incoming call from these numbers.

 

3) Always remember - ICICI Bank will never ask for your confidential / sensitive information like Card Number, CVV, OTP, etc over the call or SMS or e-mail. For more information, Click here