Reserve Bank of India (Commercial Banks - Know Your Customer) Directions, 2025
The Bank is required to update customers’ KYC records as part of ongoing due diligence process to ensure that the information or data collected under CDD (Customer Due Diligence) is kept up-to-date and relevant. The frequency of such updation depends on the risk categorisation of the customer by the Bank and such periodic updation of KYC records (Re-KYC) shall be carried out at least once in every two years for high-risk customers, eight years for medium-risk customers and ten years for low-risk customers.
Updating KYC details is a regulatory requirement. It is necessary for each customer to update the Bank with their latest KYC information including proof of identity and proof of address, to remain compliant with RBI guidelines.
Customers can complete Re-KYC in any of the following ways:
1. Using ICICI Bank’s digital channels (Aadhaar OTP (e-sign) or Video KYC):
- Log into iMobile or Net Banking and use the below options for a single account:
- iMobile: Click on ‘Me’ > 'Update KYC’
- iMobile: Services > Update KYC or Profile > Update KYC
- Net Banking: Service Request > Bank Accounts > Update KYC.
2. Visit any ICICI Bank Branch to complete e-KYC through the tab (biometrics)
3. Submit the Re-KYC Form* along with required KYC documents# and PAN Card or Form 60
*REKYC Form is available online at Help > Form Center
#Carry the original and submit a copy of any one of the following Officially Valid Documents (OVDs):
Aadhaar Card (mask out first 8 digits) or Voter ID or Driving Licence or Valid Passport or MNREGA Job Card or National Population Register (NPR) Smart Card
Note: KYC documents need to be submitted for all account holders of a joint account.
4. Self-declaration request sent from registered e-mail ID for ‘No change in KYC’.