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Corporate Credit Card FAQs

Basic Information

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What is ICICI Bank Corporate Credit Card?

The ICICI Bank Corporate Credit Card is a credit card designed to cater to the official Travel and Entertainment expenses of the Corporate Employees. It offers higher credit limits, global acceptance, corporate - level spend controls and streamlined expense management.

What variants are available under the Corporate Credit Card range?

Variants include the Corporate Gold Card and Corporate Platinum Card, each tailored with different privileges such as lounge access, fuel surcharge waiver, and rewards.

What key business advantages does this card provide?

Key benefits include improved expense visibility, automated reconciliation, higher credit limit, global acceptance, dedicated relationship manager, and corporate spend controls.

How does the card help with expense reconciliation and data management?

The card offers enhanced card-level data, e-statements and transaction data sharing to ERP systems through VISA Spends Clarity and MasterCard SmartData, enabling faster reconciliation, audit readiness and informed decision-making.

Is global business travel supported by this card?

Yes — variant features such as global acceptance, lounge access, and international usage make the card suited for businesses with overseas travel expenditure.

Eligibility & Documentation

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How can a Corporate apply for Corporate Card Facility with ICICI Bank?

Corporates can visit their nearest Branch or reach out to their existing ICICI bank Relationship Manager to know more about or to initiate application for the Corporate Card facility.

Is personal KYC required for directors or business owners?

Yes — authorised persons such as directors, proprietors or partners must submit their personal KYC (identity and address proof) as part of the application process for the corporate card.

How is the credit limit determined for the Corporate Credit Card?

The credit limit is assessed based on business turnover, creditworthiness, relationship with the bank.

Which businesses are eligible for the Corporate Credit Card?

Eligible entities include Public Limited Companies, Private Limited Companies and LLP.

Interest Rate, Fee & Charges

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What are the applicable charges if payment is delayed?

Incase of Corporate Card Sole Liability and Corporate Card Joint & Several Liability, if the due amount is not paid by the payment due date + 3 days (Grace Period), a Late Payment Fee is charged on the outstanding amount, Incase of Corporate Card Individual Liability, both Interest and Late Payment Fee is charged if payment not received by the due date + 3 days(Grace period). For further information on fees and charges, please refer the Most Important Terms and Conditions (MITC).

Are there any Joining or Annual membership fees?

Corporate Platinum Variant has a Joining and Annual Fee of Rs. 999 + GST. Corporate Gold Variant does not have a Joining or Annual Fee.

Is there a cash advance feature available?

Corporate Cards provide Cash withdrawal facility to the card holders, unless instructed by the Corporate otherwise. Please refer to the MITC for more details on the applicable Interest and Charges.

Are corporate cards subject to fuel or utility transaction surcharges?

Yes — for transactions such as fuel and high-value utility bill payments, bank levies a convenience fee; Please refer to the MITC for more details on the applicable Fee and Charges.

What is the interest-free period for the Corporate Credit Card?

Corporate credit Card variants Platinum and Gold offer up to 50 days of interest-free credit, provided the previous month’s balance is paid in full.

Repayment & Tenure

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What happens if only the minimum due is paid or payment is delayed?

In case of Sole Liability and Joint & Several Liability, Total Amount Due is also the Minimum Amount Due. Hence if the Total Amount Due is not paid by the payment due date + 3 Days (Grace Period), Late Payment Fee will be charged on the outstanding amount. Incase of Individual Liability, If the minimum due is not cleared or payment is delayed, interest free credit period is forfired, applicable Interest and Late Payment Fee is charged. Please refer to the MITC for more details on the applicable Fee and Charges.

Are there different liability or spending options for employee-cards under this product?

Yes — the Corporate Credit Card offers choice of liability options such as Sole Liability, where the liability is of the Corporate, Joint & Several Liability, where the liability if of the Corporate as well as the Card Holding Employee and Individual Liability, where the liability is of the Card holding employee.

Can expenditure on the Corporate Credit Card be converted into EMI?

EMI facility is not available for transactions done using Corporate Credit Cards

Are there incentives for early payment or full balance settlement?

While the product page emphasises interest-free periods and rebates, businesses are encouraged to pay full outstanding to avail maximum benefit and avoid charges.

How is billing handled for the Corporate Credit Card?

The liable party, Corporate or the Employee, as per the opted liability structure, must settle the total amount due by the payment due date to benefit from the interest-free credit and avoid penalties.

Security, Custody & Safety

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What steps should the card holder take if a corporate card is lost or misused?

The Card Holder should immediately call ICICI Bank Customer Care or use iMobile or Self-Care portal to block the card and report misuse.

What controls exist for managing employee spending?

Corporates can control employee spending on corporate cards through Merchant Category restrictions and card level credit limit restrictions. Corporates can also use the Transaction data received through VSC and SD to analyse spends for informed decision making.

Can spending limits and merchant restrictions be set on individual cards?

Yes — the card supports granular controls including merchant-category restrictions, per-card transactional limits and category exclusions to align spend with company policy.

What security features does the Corporate Credit Card offer?

The card includes chip-based cards, secure global acceptance, transaction monitoring, and a Self-care/Admin portal for real-time spend control and anomaly detection.

Closure

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Will unused rewards or rebates be refunded upon closure?

Unused reward points or unsettled rebates may be forfeited upon account closure, as per the bank’s terms. Card Holders should redeem benefits before terminating the card account.

Are any membership or annual fees refundable if the card is closed early?

No, the Annual fee is not refundable, incase of early closure of the card.

How can the corporate credit card account be closed?

Account closure requires clearing all outstanding balance and lodging a closure request via the bank’s relationship manager or Self-Care / Admin portal.

Service Requests & Account Managements

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Can multiple employee cards be issued under the corporate account?

Yes — authorised personnel or employees can be issued individual corporate cards under the Corporate account, with independent controls and spending limits.

Is there an instant issuance or digital card option available?

For a new card issuance, Corporate Program Manager can initiate a digital Video KYC journey for onboarding and card issuance to the Individual employee

How can Corporate monitor multiple corporate cards under one account?

Using the bank’s Admin portal, Corporates can view statements for each card, track transaction data, generate consolidated and individual reports, and manage card statuses.

Customer Service

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What is the escalation process when a dispute is not resolved satisfactorily?

If initial resolution is unsatisfactory, escalation can be made to the bank’s grievance redressal cell or the nodal officer. Ultimately, businesses may approach the Banking Ombudsman per regulatory guidelines.

How does a Corporate raise a dispute for a transaction made on the Corporate Credit Card?

Corporates can raise disputes by reaching out to their Relationship manager, and providing transaction details, date, amount and other relevant details. The relationship Manager will then raise a Dispute Request and the the Bank will investigate as per internal policy.

Miscellaneous

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Does the card offer fuel surcharge waiver or lounge access?

Yes — the card includes benefits such as fuel surcharge waiver and complimentary airport lounge access under select variants like the Corporate Platinum.

Can the Corporate Credit Card be integrated with Enterprise Resource Planning (ERP) systems?

Yes, Transaction wise spends data is shared with the Corporates through VSC and SD, which can then be integrated with the ERP systems of the corporate for automated reconciliation.

What documents are included in the Membership Kit for this card?

The Membership Kit includes a Membership Guide, Terms & Conditions and the Most Important Terms & Conditions (MITC). These are available digitally for download

What rewards or rebates are offered with the Corporate Credit Card?

The card offers ICICI Bank reward points on eligible domestic and international transactions, encouraging corporate employees to make official expenses through the Corporate Card.