Merchant Solutions - Product User Guide

Press the Power ON button for 3 seconds. Once powered on, the home screen on your front display will showcase a Static QR code. You can use this Static QR code to collect UPI payments.

• Collect through Static UPI QR code on the home screen

Step 1: Customer can scan the Static QR code available on the home screen of the device through any UPI app on their phone.

Step 2: Customer enters the amount to be paid on their UPI app and authenticates the payment with their UPI PIN

Step 3: Payment is successful, and a voice alert confirms the same.

• Collect through Dynamic UPI QR code

Step 1: Press the Green Button to open the Menu.

Step 2: Press 1 to collect UPI payment through Dynamic QR code.

Step 3: Enter the amount using the numeric keypad, and press the green button to generate the payment collection QR.

Step 4: Customer scans the QR through any UPI app. The payment amount is pre-filled.

Step 5: Customer authenticates the payment with their UPI PIN.

Step 6: Payment is successful, and a voice alert confirms the same.

After a payment is complete for a Dynamic QR or Card transaction, the device prompts to generate an E-charge slip. To generate and send an E-Charge slip:

• Generate E-Charge slip for a DQR transaction

Step 1: After the transaction is completed, press 1.

Step 2: Enter the mobile number on which you wish to send the E-charge slip using the numeric keypad.

Step 3: Press the Green button to send the E-charge 1 slip.

• Generate E-Charge slip for a Cards transaction

Step 1: Enter the mobile number on which you wish to send the E-charge slip using the numeric keypad.

Step 2: Press the Green button to send the E-charge slip.

If you do not wish to send an E-charge slip after a transaction is completed, press ESC.

• Note: For SQR transactions, the E-Charge slip option will not be available on the payment confirmation screen. To generate the E-Charge slip for Static QR or any older transaction:

Step 1: Press the Green Button to open the Menu.

Step 2: Press 7 to fetch the details of the last five transactions.

Step 3: You can now see the transaction details of the latest transaction on the screen. If you wish to generate and send an E-charge slip of this transaction to the customers by Press 1.

Step 4: You can press the Green button to consecutively to check the transaction details of the last five transactions.

• Collect through “Tap” method

Step 1: Press the Green Button to open the Menu.

Step 2: Press 2 to collect a payment through Card. These card payments are called “Sale”.

Step 3: Enter the amount to be paid using the numeric keypad, and press Enter.

Step 4: The payment amount is visible on the screen, Customer taps their card on the “Tap and Go” icon, until prompted to remove the same.

Step 5: Payment is successful, and a voice alert confirms the same.

• • Collect through “Insert” method

Step 1: Press the Green Button to open the Menu.

Step 2: Press 2 to collect a payment through Card. These card payments are called “Sale”.

Step 3: Enter the amount to be paid using the numeric keypad, and press Enter.

Step 4: “Insert” the card where the “DIP” tactile mark is present, customer authenticates the payment with Card PIN

Step 5: Payment is successful, and a voice alert confirms the same.

Step 1: Press the Green Button to open the Menu.

Step 2: Press 6 to change the device volume.

Step 3: To increase the volume- Press 1

To decrease the volume- Press 2.

You can seamlessly collect Tips along with your regular payments through the Dynamic UPI QR codes or Cards.

Step 1: Press the Green Button to open the Menu.

Step 2: Select the desired payment mode:

• Press 1 for Dynamic UPI QR.
• Press 2 for Card payment.

Step 3: Enter the payment amount (billing amount) and press the Green button to submit.

Step 4: If Tip payments are enabled, the device prompts you to enter the Tip amount. Again, press the Green button to submit.

Step 5: Complete the transaction for the total payment amount visible on the screen, which includes the billing amount and Tip.

Step 1: Press the Green Button to open the Menu.

Step 2: Press 4 to check the batch summary.

Step 3: Again, press the Green button to settle the batch.

The device confirms the batch settlement with audio and visual alert.

Step 1: Press the Green Button to open the Menu.

Step 2: Press 7 to fetch the last five transactions.

Step 3: You can now see the transaction details of the latest transaction on the screen. If you wish to generate and send an E-chargeslip of this transaction to the customers by Press 1.

Step 4: You can press the Green button to consecutively to check the transaction details of the last five transactions.

You can Void or cancel a transaction before it is settled from a customer’s account to yours.

Step 1: Press the Green Button to open the Menu.

Step 2: Press 3 to Void a transaction.

Step 3: Input the invoice number of the transaction, available on the E-charge slip or the Merchant Dashboard, or from the “Last 5 Transactions (only if the transaction is latest)” and press the Green button to submit.

Step 4: The device confirms a successful void transaction with an audio and visual alert.

Note: UPI Transactions cannot be voided.

Any generated Dynamic QR is valid for 3 minutes. A customer must perform the transaction within this threshold limit.