Phone Banking Safety Tips

• While talking to phone banking officer never disclose

   

  • 4 digit ATM/IVR PIN
  
  
  • 6 digit 3D secure PIN
  
  
  • OTP password word
  
  
  • Internet banking password
  
  
  • CVV ( Card Verification Value )
  
  
  • URN number for payee confirmation
  
  
  • GRID value of debit card
  
  
• Ensure that no one see you entering you PIN(personal identification number)


• Avoid giving verification details to phone banking officer in public place


• Phone Banking channel is meant to be used by the account holder only, do not transfer the line or hand over the phone to 3rd party after completing self authentication