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Expressions Paywave NFC Card FAQs

Basic Information

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What is the Expression Paywave Debit Card?

The Expression Paywave Debit Card is a contactless (NFC) Debit Card from ICICI Bank that allows tap-to-pay transactions at Visa payWave-enabled terminals, while also functioning as a regular Visa Debit Card at all retail and online merchants.

What is the Expression Paywave Debit Card?

The Expression Paywave Debit Card is a contactless (NFC) Debit Card from ICICI Bank that allows tap-to-pay transactions at Visa payWave-enabled terminals, while also functioning as a regular Visa Debit Card at all retail and online merchants.

What are the key features of the Expression Paywave Debit Card?

Key features include wave/tap payments at contactless terminals, ATM cash withdrawals, online and in-store acceptance and personalisation of Card design (image).

What are the key features of the Expression Paywave Debit Card?

Key features include wave/tap payments at contactless terminals, ATM cash withdrawals, online and in-store acceptance and personalisation of Card design (image).

Where can I use the Expression Paywave Debit Card for contactless payments?

You can use it at merchant terminals displaying the Visa payWave symbol and the contactless logo. For other terminals, you can use the Card as a standard chip & PIN Card.

Where can I use the Expression Paywave Debit Card for contactless payments?

You can use it at merchant terminals displaying the Visa payWave symbol and the contactless logo. For other terminals, you can use the Card as a standard chip & PIN Card.

Eligibility & Documentation

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What additional documentation is required for image-personalisation on the Card?

If you opt for a personalised image, i.e. an image of your choice, you will need to ensure that you upload an image adhering to the Bank’s design guidelines (no copyrighted / trademarked images, etc.). No additional documentation is required.

Who is eligible to apply for the Expression Paywave Debit Card?

Any customer with an active ICICI Bank Savings Account and completed KYC is eligible for the Expression Paywave Debit Card.

How do I apply for the Expression Paywave Debit Card?

Apply via the ICICI Bank website, the iMobile app or by visiting any ICICI Bank Branch. 

Can I upgrade from a regular Debit Card to the Expressions Wave variant?

Yes, existing account holders with a standard Debit Card can upgrade to the Expression Paywave Debit Card through iMobile or by visiting any Branch. Please note that upgrading requires you to pay an upgrade fee, if applicable.

What documents do I need to apply for the Expression Paywave Debit Card?

To apply, you need to hold an ICICI Bank Savings Account and your KYC must be updated (ID proof, address proof) as per the Bank’s policy.

What additional documentation is required for image-personalisation on the Card?

If you opt for a personalised image, i.e. an image of your choice, you will need to ensure that you upload an image adhering to the Bank’s design guidelines (no copyrighted / trademarked images, etc.). No additional documentation is required.

Who is eligible to apply for the Expression Paywave Debit Card?

Any customer with an active ICICI Bank Savings Account and completed KYC is eligible for the Expression Paywave Debit Card.

How do I apply for the Expression Paywave Debit Card?

Apply via the ICICI Bank website, the iMobile app or by visiting any ICICI Bank Branch. 

Can I upgrade from a regular Debit Card to the Expressions Wave variant?

Yes, existing account holders with a standard Debit Card can upgrade to the Expression Paywave Debit Card through iMobile or by visiting any Branch. Please note that upgrading requires you to pay an upgrade fee, if applicable.

What documents do I need to apply for the Expression Paywave Debit Card?

To apply, you need to hold an ICICI Bank Savings Account and your KYC must be updated (ID proof, address proof) as per the Bank’s policy.

Interest Rate, Fees & Charges

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Are there any extra charges for contactless transactions?

No extra fee is charged for contactless transactions; standard merchant / ATM charges apply as per the Bank’s schedule of charges.

What charges apply for Card replacement or renewal?

Replacement after expiry or loss might incur a re-issuance fee (e.g., ₹ 200 + GST) as defined in the Bank’s schedule of charges.

What is the joining fee and annual fee of the Expression Paywave Debit Card?

The joining fee is ₹ 499 + GST and the annual fee from the second year onwards is ₹ 499 + GST.

Are there any extra charges for contactless transactions?

No extra fee is charged for contactless transactions; standard merchant / ATM charges apply as per the Bank’s schedule of charges.

What charges apply for Card replacement or renewal?

Replacement after expiry or loss might incur a re-issuance fee (e.g., ₹ 200 + GST) as defined in the Bank’s schedule of charges.

What is the joining fee and annual fee of the Expression Paywave Debit Card?

The joining fee is ₹ 499 + GST and the annual fee from the second year onwards is ₹ 499 + GST.

Limits & Usage

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Can I use the Expression Paywave Debit Card abroad?

Yes, this Card works internationally wherever Visa Cards are accepted, subject to foreign transaction fees and foreign exchange mark-ups.

Are there spending controls or customised limits?

Yes, you can set and change limits via Net Banking or iMobile.

What are the transaction limits on the Expression Paywave Debit Card?

The Card has daily limits for each transaction type- e.g. ATM withdrawals, POS transactions, e-commerce transactions and international transactions. These limits can be set and changed by you as per your preference.

Can I use the Expression Paywave Debit Card abroad?

Yes, this Card works internationally wherever Visa Cards are accepted, subject to foreign transaction fees and foreign exchange mark-ups.

Are there spending controls or customised limits?

Yes, you can set and change limits via Net Banking or iMobile.

What are the transaction limits on the Expression Paywave Debit Card?

The Card has daily limits for each transaction type- e.g. ATM withdrawals, POS transactions, e-commerce transactions and international transactions. These limits can be set and changed by you as per your preference.

Rewards & Offers

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Does the Expression Paywave Debit Card come with rewards or special offers?

Yes, Cardholders can get merchant discounts, partner offers and reward points, as applicable.

Does the Expression Paywave Debit Card come with rewards or special offers?

Yes, Cardholders can get merchant discounts, partner offers and reward points, as applicable.

Benefits

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How does contactless payment technology speed up transactions?

With tap-to-pay contactless technology, you just have to wave the Card near the payment terminal (about 4 cm away). There is no need to swipe or dip the Card in the machine, thus making transactions faster.

What are the benefits of using the Expression Paywave Debit Card?

Benefits include contactless payments, wide merchant acceptance (online & offline), secure chip & PIN technology and Card design personalisation for a customised look.

How does contactless payment technology speed up transactions?

With tap-to-pay contactless technology, you just have to wave the Card near the payment terminal (about 4 cm away). There is no need to swipe or dip the Card in the machine, thus making transactions faster.

What are the benefits of using the Expression Paywave Debit Card?

Benefits include contactless payments, wide merchant acceptance (online & offline), secure chip & PIN technology and Card design personalisation for a customised look.

Billing & Payments

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How do I monitor my transactions or view statements?

Use the iMobile app or Net Banking to view transaction

s in real time, enable alerts and download e-statements.

Are there charges for online or retail transactions?

No additional usage fee is charged for retail or online transactions; however, certain merchant categories may apply separate merchant fees (like fuel purchase, railway bookings, etc.).

How do I activate and start using the Expression Paywave Debit Card?

Activate your Card by making a PIN-based transaction at an ATM, POS machine or online. You can then start using the Card for contactless payments at payWave-enabled terminals.

How do I monitor my transactions or view statements?

Use the iMobile app or Net Banking to view transaction

s in real time, enable alerts and download e-statements.

Are there charges for online or retail transactions?

No additional usage fee is charged for retail or online transactions; however, certain merchant categories may apply separate merchant fees (like fuel purchase, railway bookings, etc.).

How do I activate and start using the Expression Paywave Debit Card?

Activate your Card by making a PIN-based transaction at an ATM, POS machine or online. You can then start using the Card for contactless payments at payWave-enabled terminals.

EMIs & Loans

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Can I convert Debit Card purchases into EMIs using the Expression Paywave Debit Card?

No, Debit Cards do not provide credit facilities, so EMI conversion is not supported.

Card / Account Closure

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How do I close my Expression Paywave Debit Card and my linked Account?

You can close your Account and Card by visiting any Branch or by placing a request using Net Banking. Clear any outstanding dues, return the Card and the Account closure process will apply.

How do I close my Expression Paywave Debit Card and my linked Account?

You can close your Account and Card by visiting any Branch or by placing a request using Net Banking. Clear any outstanding dues, return the Card and the Account Closure process will apply.

Security, Custody & Safety

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What should I do if my Expression Paywave Debit Card is lost or stolen?

Immediately block your Card via Net Banking or iMobile or by calling Customer Care on 1800 1080. Prompt action helps limit your liability.

What protections are in place for contactless payments?

Chip & PIN technology plus secure authentication protocols are standard security features. For contactless payments, if a PIN isn’t required for transactions lower than a threshold value, you will still receive transaction alerts so that you can keep track of payments made using your Card.

What should I do if my Expression Paywave Debit Card is lost or stolen?

Immediately block your Card via Net Banking or iMobile or by calling Customer Care on 1800 1080. Prompt action helps limit your liability.

What protections are in place for contactless payments?

Chip & PIN technology plus secure authentication protocols are standard security features. For contactless payments, if a PIN isn’t required for transactions lower than a threshold value, you will still receive transaction alerts so that you can keep track of payments made using your Card.

Card Management

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How long does it take for the Card to be delivered, after I submit my application?

The Card is typically dispatched by courier within 5 working days after your application is successfully submitted. You will receive tracking information so you can check the progress of the delivery of the Card.

Can I upgrade my Card variant while retaining my account details?

Yes, you can request for an upgrade (e.g., from regular Debit Card to Expression Paywave Debit Card) while retaining your Savings Account. Please note that Card upgrade fees may apply.

How do I change the image / design on my Expression Paywave Debit Card?

Use the Expressions Card portalor iMobile to select / upload a new image (subject to design guidelines) and request a replacement Card for the new design.

How long does it take for the Card to be delivered, after I submit my application?

The Card is typically dispatched by courier within 5 working days after your application is successfully submitted. You will receive tracking information so you can check the progress of the delivery of the Card.

Can I upgrade my Card variant while retaining my account details?

Yes, you can request for an upgrade (e.g., from regular Debit Card to Expression Paywave Debit Card) while retaining your Savings Account. Please note that Card upgrade fees may apply.

How do I change the image / design on my Expression Paywave Debit Card?

Use the Expressions Card portalor iMobile to select / upload a new image (subject to design guidelines) and request a replacement Card for the new design.

Disputes & Escalation

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What is the escalation process if the dispute is not resolved promptly?

If you are unsatisfied with the resolution provided, you can escalate the issue via the Bank’s nodal officer or ombudsman.

How do I report a disputed transaction on my Expression Paywave Debit Card?

Lodge the dispute via iMobile or Net Banking, providing transaction date, amount and merchant details. The Bank will investigate the matter and update you.

What is the escalation process if the dispute is not resolved promptly?

If you are unsatisfied with the resolution provided, you can escalate the issue via the Bank’s nodal officer or ombudsman.

How do I report a disputed transaction on my Expression Paywave Debit Card?

Lodge the dispute via iMobile or Net Banking, providing transaction date, amount and merchant details. The Bank will investigate the matter and update you.

Miscellaneous

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Can the Expression Paywave Debit Card be used to fund e-wallets?

Yes, you may use the Card for loading e-wallets where the issuer / merchant accepts Debit Cards as a payment mode.

Are contactless tap-to-pay transactions limited to certain amounts?

Yes. Some terminals allow contactless payments without PIN up to a threshold value; above that, you might be prompted for a PIN as per regulatory and network rules.

Can the Expression Paywave Debit Card be used to fund e-wallets?

Yes, you may use the Card for loading e-wallets where the issuer / merchant accepts Debit Cards as a payment mode.

Are contactless tap-to-pay transactions limited to certain amounts?

Yes. Some terminals allow contactless payments without PIN up to a threshold value; above that, you might be prompted for a PIN as per regulatory and network rules.

Emis & Loans

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Can I convert Debit Card purchases into EMIs using the Expression Paywave Debit Card?

No, Debit Cards do not provide credit facilities, so EMI conversion is not supported.