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Debit Cards FAQs

Basic Information

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What is an ICICI Bank Debit Card?

An ICICI Bank Debit Card is a secure payment instrument linked to your ICICI Bank Savings Account or Current Account that lets you make cash withdrawals from ATMs, pay at stores, restaurants etc. using POS (swipe) machines and make online payments across India and internationally (if enabled).

What is an ICICI Bank Debit Card?

An ICICI Bank Debit Card is a secure payment instrument linked to your ICICI Bank Savings Account or Current Account that lets you make cash withdrawals from ATMs, pay at stores, restaurants etc. using POS (swipe) machines and make online payments across India and internationally (if enabled).

What benefits do Debit Cards provide?

Benefits include cashless payments, contactless Tap‑and‑Pay payments, secure OTP authentication and access to partner offers.

What benefits do Debit Cards provide?

Benefits include cashless payments, contactless Tap‑and‑Pay payments, secure OTP authentication and access to partner offers.

Which Debit Card variants does ICICI Bank offer?

ICICI Bank offers the Coral, Rubyx, Sapphiro and Expressions variants, along with Business Debit Cards, Unifare Metro Cards and other Debit Cards designed for different user segments.

Which Debit Card variants does ICICI Bank offer?

ICICI Bank offers the Coral, Rubyx, Sapphiro and Expressions variants, along with Business Debit Cards, Unifare Metro Cards and other Debit Cards designed for different user segments.

Eligibility & Documentation

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How can I apply for an ICICI Bank Debit Card?

You can apply online through Net Banking, via the iMobile app or by visiting any ICICI Bank Branch.

What is the delivery timeline for a new Debit Card?

Delivery is usually within 5 working days for the first attempt and within 10 working days overall, via courier.

What documents are needed to apply for a Debit Card?

Since the Debit Card is linked to your bank account, standard KYC documents such as identity and address proof must be updated with the bank.If the account is KYC compliant and the bank has the latest KYC, no additional document is needed.

How can I apply for an ICICI Bank Debit Card?

You can apply online through Net Banking, via the iMobile app or by visiting any ICICI Bank Branch.

What is the delivery timeline for a new Debit Card?

Delivery is usually within 5 working days for the first attempt and within 10 working days overall, via courier.

What documents are needed to apply for a Debit Card?

Since the Debit Card is linked to your bank account, standard KYC documents such as identity and address proof must be updated with the bank.If the account is KYC compliant and the bank has the latest KYC, no additional document is needed.

Fees Limit & Charges

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What is the foreign transaction fee?

International transactions on your Debit Card attract a 3.5% foreign currency markup.

What fees apply to ICICI Bank Debit Cards?

Fees include replacement charges, annual fees for premium variants, foreign currency markup and ATM withdrawal fees at non-ICICI Bank ATMs. Please refer to the service charge list for details.

What is the foreign transaction fee?

International transactions on your Debit Card attract a 3.5% foreign currency markup.

What fees apply to ICICI Bank Debit Cards?

Fees include replacement charges, annual fees for premium variants, foreign currency markup and ATM withdrawal fees at non-ICICI Bank ATMs. Please refer to the service charge list for details.

Transaction limit & usages

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What are the daily withdrawal limits on my Debit Card?

Withdrawal and purchase limits vary by Card variant. High‑end Cards support higher limits.

Can I change my Debit Card transaction limits?

Yes. Limits can be modified via iMobile or Net Banking.

Rewards & Offers

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Are offers or cashback available on ICICI Bank Debit Cards?

Some Debit Card variants include special merchant offers, discounts and seasonal promotions.

Does the limit-setting service come with any reward or promotional offer?

There are no rewards linked to limit changes; however, properly managing your limits might help you avoid overspending and fees and thus improve your overall Card experience.

Are offers or cashback available on ICICI Bank Debit Cards?

Some Debit Card variants include special merchant offers, discounts and seasonal promotions.

Does the limit-setting service come with any reward or promotional offer?

There are no rewards linked to limit changes; however, properly managing your limits might help you avoid overspending and fees and thus improve your overall Card experience.

Benefits

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What are the benefits of setting my Debit Card limits?

Benefits include improved security (smaller exposure in case of fraud), better budget control (by capping spending) and flexibility to tailor limits for your changing needs.

What are the benefits of setting my Debit Card limits?

Benefits include improved security (smaller exposure in case of fraud), better budget control (by capping spending) and flexibility to tailor limits for your changing needs.

Security Custody & Safety

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How do I report a lost or stolen Debit Card?

Block the Card immediately via iMobile, Net Banking or by calling Customer Care on 1800 1080.

How does setting my Debit Card limits improve security?

By limiting the permitted spends or withdrawals, you reduce the potential loss in case your Card is compromised. Unauthorised large transactions are checked by the limits you have set.

What authentication is required to change my Debit Card limits?

The Bank authenticates you via your Net Banking / mobile banking credentials, your registered mobile number (when you call Customer Care) and Branch verification before accepting any limit-change request.

Can a fraudster change my Debit Card limits remotely?

No, requests from unregistered mobile numbers or lacking the correct authentication are rejected. The Bank also logs and monitors all limit changes for security auditing.

What security features protect my Debit Card?

ICICI Bank Debit Cards include EMV chip security, OTP-based authentication, PIN protection and instant Card blocking.

How do I report a lost or stolen Debit Card?

Block the Card immediately via iMobile, Net Banking or by calling Customer Care on 1800 1080.

How does setting my Debit Card limits improve security?

By limiting the permitted spends or withdrawals, you reduce the potential loss in case your Card is compromised. Unauthorised large transactions are checked by the limits you have set.

What authentication is required to change my Debit Card limits?

The Bank authenticates you via your Net Banking / mobile banking credentials, your registered mobile number (when you call Customer Care) and Branch verification before accepting any limit-change request.

Can a fraudster change my Debit Card limits remotely?

No, requests from unregistered mobile numbers or lacking the correct authentication are rejected. The Bank also logs and monitors all limit changes for security auditing.

What security features protect my Debit Card?

ICICI Bank Debit Cards include EMV chip security, OTP-based authentication, PIN protection and instant Card blocking.

Service Requests & Card Management

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How can I check my Debit Card transaction history?

View transactions through Net Banking or iMobile or by checking your account statement.

How do I reset my Debit Card PIN online?

Reset your PIN instantly using iMobile or Net Banking.

How can I request a replacement Debit Card?

Request a replacement Card via iMobile, Net Banking or by visiting any ICICI Bank Branch.

How fast will my replacement Debit Card arrive?

Replacement Debit Cards are usually delivered within 5–10 working days.

How can I block international transactions on my Debit Card?

No, the limit-setting feature does not impact any loan or overdraft facility that you might avail against your Account. Debit Cards do not inherently carry a credit line or EMI features.

How do I activate my Debit Card?

You can activate your Debit Card by generating your PIN using iMobile or Net Banking or at an ICICI Bank ATM.

How can I check my Debit Card transaction history?

View transactions through Net Banking or iMobile or by checking your account statement.

How do I reset my Debit Card PIN online?

Reset your PIN instantly using iMobile or Net Banking.

How can I request a replacement Debit Card?

Request a replacement Card via iMobile, Net Banking or by visiting any ICICI Bank Branch.

How fast will my replacement Debit Card arrive?

Replacement Debit Cards are usually delivered within 5-10 working days.

How can I block international transactions on my Debit Card?

No, the limit-setting feature does not impact any loan or overdraft facility that you might avail against your Account. Debit Cards do not inherently carry a credit line or EMI features.

How do I activate my Debit Card?

You can activate your Debit Card by generating your PIN using iMobile or Net Banking or at an ICICI Bank ATM.

Add-on Cards & Insta Cards

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Are add‑on Debit Cards available?

ICICI Bank primarily issues single Debit Cards per account holder; for additional Cards, contact your Branch for available options.

EMIs & Loans

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Can Debit Card purchases be converted to EMIs?

Yes , only during the transaction subject to eligibility. Completed transaction cannot be converted to EMI

Disputes & Escalation

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How do I dispute an unauthorised transaction made using my Debit Card?

Report a dispute by calling Customer Care with transaction details and evidence. Escalate to the Nodal Officer or Ombudsman if needed.

Add-On Cards & Insta Cards

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Are add‑on Debit Cards available?

ICICI Bank primarily issues single Debit Cards per account holder; for additional Cards, contact your Branch for available options.

Emis & Loans

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Can Debit Card purchases be converted to EMIs?

No. EMI conversion is available only on Credit Cards, not Debit Cards.

Disputes & Escalations

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How do I dispute an unauthorised transaction made using my Debit Card?

Report a dispute by calling Customer Care with transaction details and evidence. Escalate to the Nodal Officer or Ombudsman if needed.

Miscellaneous

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What is Visa Fast Funds?

Visa Fast Funds is a service that enables fast inward remittances directly to ICICI Bank Visa Debit Cards.

Closure

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What happens to my Debit Card when I close my bank account?

The Debit Card is automatically deactivated. Any pending settlements follow standard clearing timelines..

What happens to my Debit Card when I close my bank account?

The Debit Card is automatically deactivated. Any pending settlements follow standard clearing timelines..

What happens to the limits I had set  if I close my Account or Debit Card?

On closure of your Account or cancellation of your Debit Card, the limit-setting feature becomes inactive as the Card itself becomes non-operational.

What happens to the limits I had set  if I close my Account or Debit Card?

On Closure of your Account or cancellation of your Debit Card, the limit-setting feature becomes inactive as the Card itself becomes non-operational.

Transaction Limit & Usages

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What are the daily withdrawal limits on my Debit Card?

Withdrawal and purchase limits vary by Card variant. High‑end Cards support higher limits.

Can I change my Debit Card transaction limits?

Yes. Limits can be modified via iMobile or Net Banking.