The Fake Delivery
Notification Trap

3-minute read

It all started with a buzz on Meera’s phone...

“Your surprise package is waiting. Pay ₹290 to confirm delivery.”
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She wasn’t expecting a package, but the message looked official.

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Curious, she almost clicked.

The Red Flags

“Act now or your package will be returned.”

If Meera had clicked, the link would have opened a fake courier website:

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Looked genuine but asked for her personal and card details.

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Sometimes, the link even installs a fake courier tracking app that secretly steals data.

How to Spot a Fake Delivery Notification Scam

Before clicking,
Meera paused and looked closer:

“Act now or your package will be returned.”
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She wasn’t expecting a package and an unexpected message is always suspicious.

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It pressured her to “act now” or face consequences.

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The URL didn’t match the courier company’s official website.

All clear warning signs.

What Meera Did Right

What Meera did right

Instead of responding, Meera went straight to the courier company’s official tracking portal and checked.

No package was listed under her name
scam confirmed.

She immediately:

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Deleted the message without clicking.

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Blocked the sender.

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Reported the fraud attempt to the authorities.

Safety Tips

Safety tips
Do not click suspicious courier links:

Do not click suspicious courier links:

Avoid links in unexpected texts/emails.

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Verify the sender:

Use the courier company’s official customer care number or website, not the details in the suspicious message.

Verify the sender:
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Track packages officially:

Track packages officially:

Enter the tracking number only on the courier’s official site.

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Protect personal data:

Legitimate delivery companies won’t ask for Credit Card details via SMS.

Protect personal data:
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Check with family:

Check with family:

Verify if someone else ordered the package.

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Use security software:

Install trusted antivirus or anti-malware apps to block phishing attempts.

Use security software:

Report Fraud

Report a Fraud

If you are a victim of online fraud, reach out to the National Cyber Crime portal at cybercrime.gov.in, call the helpline number on 1930 or call ICICI Bank’s helpline number on 1800 2662.

If you have received any malicious/ phishing/ suspicious e-mails or calls, report it to Sanchar Saathi at sancharsaathi.gov.in/ and to ICICI Bank at antiphishing@icicibank.com.