Ms. Chanda Kochhar, MD & CEO, ICICI Bank announces 10 customer friendly measures by the bank for the new currency regime

November 09, 2016

  • ICICI Bank’s branch timings will be extended by two hours on 10 and 11 November 2016.
  • Branches in prominent locations shall be open from 8 a.m. to 8 p.m. on 10 and 11 November 2016.
  • All our branches will be open on Saturday, 12 November 2016 and Sunday, 13 November 2016 as well.
  • The bank will equip its branches with additional cash counters to manage heightened footfall of customers.
  • We are providing our branches with the new notes of ₹ 2000/- and the existing notes of ₹ 100/- denomination and of lower value. These will be available at our main branches from November 10, 2016.
  • All charges pertaining to cash deposit and withdrawal at our savings accounts across all branches will be waived w.e.f. 10 November 2016 till 30 November 2016.
  • Charges related to transactions at ICICI Bank ATMs by ICICI Bank customers will be waived till 31 December 2016.
  • We have doubled the daily usage limit of debit cards for use at point-of-sale (POS) as well as online transactions.
  • We have offered our creditworthy customers an additional credit limit of 20% on credit cards.
  • We are communicating to our customers and informing them of the new guidelines as well as the steps being taken by the bank in this regard. We are also emphasising to customers on the benefits of cashless transactions through debit and credit cards, as well as our electronic channels of Net Banking & mobile banking and Pockets by ICICI Bank, our digital wallet.

 

About ICICI Bank Ltd: ICICI Bank Ltd (NYSE:IBN) is India’s largest private sector bank with consolidated total assets of US $ 139.14 billion at 30 June 2016. ICICI Bank's subsidiaries include India's leading private sector insurance companies, securities brokerage firms, mutual funds and private equity firms. Its presence currently spans 17 countries, including India.

 

 

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