Terms and Conditions for Address Change Request on iMobile

By agreeing to these Terms and Conditions, the customer understands and confirms that:

• If any request for deliverables such as ATM / Debit Card / ATM PIN is made, immediately after placing an address change request, the deliverables will be delivered to the existing address available in the Bank records. To receive the deliverables at the new address, the customer should place the request for deliverables after the address change request has been successfully completed (2 working days).


• If any further requests are made for change of communication address in the same account and the existing request for address change is in ‘OPEN’ status, then the customer must wait till the existing address change request is successfully completed and closed.


• If the customer has provided mobile number or e-mail ID, he / she will be informed about the closure of the request through SMS or e-mail. Providing mobile number or e-mail ID here will not result in an update of the same in the Bank records.


• ICICI Bank does not take any responsibility for any incorrect / incomplete details provided by the customer and the customer shall hold ICICI Bank harmless in case of any disputes / claims arising out of the same.