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NSDL - Annexure A

 

  1. Names & contact details of Key Managerial Personnel


    KMP names
    Mr. Sandeep Bakhshi, Managing Director & CEO
    Mr. Sandeep Batra, Executive Director
    Mr. Rakesh Jha, Executive Director
    Mr. Ajay Gupta, Executive Director
    Mr. Anindya Banerjee, Chief Financial Officer
    Ms. Prachiti Lalingkar, Company Secretary

    Compliance Officer

    Contact details

     Miss. Mona Shah

    Email : mona.shah@icicibank.com


  2. Any complaint can be mailed to corpdpgrievance@icicibank.com

  3. Status of complaint : Kindly write to corpdpgrievance@icicibank.com or to the Compliance Officer to find out the status of complaint:


Details of Contact Person Email Id

Compliance Officer

 Miss.Mona Shah

mona.shah@icicibank.com

 

 

Escalation Matrix
Note : While raising query to the below contact numbers, kindly quote your demat client id along with depository participant id IN301348.
Details of Contact Person Address Contact No (*) Email Id Working
Hours
Customer care Mr. Aslam Shaikh ICICI Bank Ltd
Securities Market Services,
1st Floor,
Empire Complex,
414, Senapati Bapat Marg,
Lower Parel (West),
Mumbai-400013.		 022-66672896 corpdpgrievance@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Compliance Officer  Miss. Mona Shah ICICI Bank Ltd
Securities Market Services,
1st Floor,
Empire Complex,
414, Senapati Bapat Marg,
Lower Parel (West),
Mumbai-400013.		 022-66672110 mona.shah@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Head of Customer care Ms. Bhawna Dutta ICICI Bank Ltd., Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad 500032.
  022-39337941
 customer.care@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
CEO Mr. Sandeep Bakhshi ICICI Bank Ltd
Corporate Head Office
ICICI Bank Towers
Bandra - Kurla Complex,
Bandra (East),
Mumbai - 400 051.		 022-40088008 managingdirector@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)

 

 

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.sebi.gov.in. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal

 

After exhausting above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the Online Dispute Resolution (ODR) Portal at https://smartodr.in/login.

 

For any NSDL depository related circulars please refer to the below link:

 

https://nsdl.co.in/business/circular.php

 

For NSDL IDeAS and e-Voting, Please refer to the below link:

 

https://eservices.nsdl.com/

Disclaimer

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