Online Collections

Accept payments securely through multiple channels- whether it’s a website, mobile app, or payment link. Offer your customers a fast, secure and reliable way to pay, while you enjoy easy integration, real-time tracking, and assured settlement with trusted banking support.

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Pick the product best suited for your business

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Payment Forms
BEST FOR
Institutions, NGOs or businesses needing data and payment collection together
- Create customizable online forms with payment options
- Collect customer details along with payments
- Set a fixed or flexible payment amount, as per business need
- Simplifies registrations, donations, and service bookings
- No coding or website integration required
Payment Gateway
BEST FOR
Businesses selling products or services through websites or apps
- 50+ payment modes accepted- including UPI, cards, net banking, etc.
- Quick and easy integration with dedicated technical assistance
- Daily MIS reports for quick reconciliation
- Advanced APIs for full payment lifecycle control
- Real-time tracking and assured settlements via Merchant Dashboard
Bulk Upload
BEST FOR
Schools, housing societies, utility providers, and businesses collecting recurring or bulk payments
- Upload a single file with customer payment details
- Generate multiple payment requests at once
- Saves time, reduces errors, and streamlines collections
- Send reminder alerts to customers before the due date
- Ideal for fees, rent, subscriptions, or utility charges

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Online Collections FAQs

What are Online Collection solutions from ICICI Bank?

ICICI Bank Online Collections help businesses accept digital payments through website integration, payment links, bulk requests, and customizable forms — all backed by secure banking support.

Who can use Online Collection solutions?

Any business, whether small merchant, retailer, school, NGO, or large enterprise, can use these solutions to collect payments digitally.

Do I need a website or app to use these services?

No. You can use Payment Links, Bulk Upload, or Payment Forms even without a website. The Payment Gateway is ideal if you already have a website or mobile app.

How do I integrate ICICI Bank’s Payment Gateway with my website/app?

Integration is simple with ready APIs and technical support from our team. We also provide detailed documentation and testing support.

What payment modes are supported?

Customers have an option to choose from 50+ payment modes, including UPI, all major debit or credit cards, net banking, NEFT, RTGS, wallets, or even offline modes like cheques, wire transfer or cash.

How do I track payments and settlements?

You get access to a merchant dashboard with real-time tracking, daily MIS reports, and settlement status.

How secure are these solutions?

All transactions are encrypted and comply with RBI and PCI-DSS standards, ensuring safe and secure payments for both you and your customers.

How quickly will I receive the money after a customer pays?

Consolidated settlement happens on a T+1 day basis.