Frequently Asked Questions

Step Up Home Loans

You can make a part payment request for your home loan through any of the following channels:

Online process through National Electronic Funds Transfer (NEFT):

Yes, ICICI Bank accepts part payment of your home loan through National Electronic Funds Transfer (NEFT). In case you want to make part payment on your home loan account through NEFT, you need to visit the nearest ICICI Bank Asset Servicing Branch. The Service Request number received at the branch must be mentioned in the remarks column in the NEFT form while making part payment through NEFT. Please note that the NEFT transactions with invalid request numbers will be rejected.

Customer Care:

If you have a ICICI Bank A/c then you may call our Customer Care to do a part payment for your Home Loan. To know the local Customer Care numbers, please click on the below mentioned link.

https://www.icici.bank.in/customer-care.

ICICI Bank branch:

You may visit the nearest ICICI Bank Asset Servicing Branch along with your valid ID proof as PAN card and payment mode either through cash, cheque or DD to make the part payment for your loan account.

You may look for the nearest ICICI Bank Asset Servicing Branch on our website www.icici.bank.in > Find ATM/Branch.

The rate and other charges are same as applicable to a standard home loan.

No, if you have an existing home loan, you will not be eligible.

No, if you have an existing home loan, you will not be eligible for the Step Up Repayment Facility.

The repayment under Step Up Repayment Facility is structured into 2 parts:

- Initial (Primary) period of 3-5 years only interest is payable *T&Cs.

- Secondary period (balance term) EMI is payable.

Under Step Up Repayment Facility, the loan is funded keeping into account the expected growth in income. Hence, the loan amount is more than the normal income assessment.

The maximum loan tenure under Step Up Repayment Facility is 20 years.

Only home loans (including Balance Transfer of Home Loan) are offered as Step Up Loans.

Step Up Home Loans are funded keeping into account the expected growth in salary income. Hence, the loan amount of step up home loan is more than the amount of home loans done under normal income parameter.

The repayment schedule is divided into two terms – Initial or Primary term & Secondary or Balance term. The initial or Primary period is for 3-5 years. Only interest is payable during this period. During the Secondary or Balance term EMI (interest and principal) is payable.

The minimum income required to take the Step Up Repayment Facility is ₹30,000 per month.

Top-up loan can be taken only during the secondary tenure of the home loan.

Pre-payment can be made into the home loan account after commencement of the EMI for the loan (during the secondary tenure of the loan only).

To be eligible for this product, the borrower:

  • Should be working with select corporates as identified by ICICI Bank
  • Should have a minimum salary of Rs 30,000 per month
  • Should not be more than 40 years old

No, an existing loan cannot be switched to Step Up Repayment Facility.

Yes, the Step Up Repayment Facility can be taken for both, builder purchase and resale transactions. For completed properties/ resale, the maximum primary period will be 3 years.

Basic information

A Step-Up Home Loan is designed for first home loan whose income is expected to grow. ICICI Bank considers your future income growth to give you a higher eligible loan amount. 

Repayment is divided into two phases: an initial “primary” period (3–5 years) during which only interest is payable, and a “secondary” period where regular EMI (principal + interest) is paid. 

The maximum tenure is up to 20 years under the Step-Up Repayment Facility.

Only home loans are eligible for the Step-Up facility. 

Repayment and tenure

During the primary period (3–5 years), you only pay interest (no principal), keeping your initial EMI lower. 

Once the primary period ends, you shift to the secondary period, where EMI includes both principal and interest.

Service requests and account management

Yes—but only during the secondary period (when regular EMI payments begin). 

Eligibility and documentation

Must be salaried and employed with select corporates identified by ICICI. 

Applicants must meet the minimum income criteria as specified by ICICI Bank. Income eligibility may vary based on customer segmentation, employer category, and internal credit norms applicable at the time of sanction.

Yes — Step-Up is available for both builder-purchase and resale transactions. 

For resale or completed properties, the primary (interest-only) period is capped at 3 years. 

Yes — the very idea of Step-Up is to factor in expected income growth, which allows the bank to sanction a higher loan amount.

You need standard home loan documents: identity proof, address proof, and income proof. 

Security, custody and safety

Yes — since EMIs rise later, if your income growth doesn’t materialize as expected, servicing the higher EMI could be challenging. (Customer-real-world concern.)

Since Step-Up loans are regular home loans, they follow ICICI’s interest-rate policy (floating or fixed), and rate changes will impact EMI or tenure. 

Customer Service

Contact ICICI Customer Care or visit a branch. TheirBranches handle part payment, top-up, and other requests. 

Yes, they can provide your amortization schedule (initial interest-only period, and later EMI schedule) when you request it.

ICICI does not allow conversion to a different repayment structure once Step-Up is sanctioned. (Based on ICICI’s own FAQ.) 

Interest Rate, Fee & Charges

The interest rates and charges are the same as for standard home loans.  Processing fees, administrative charges, etc. will follow ICICI’s standard home loan policy. 

Closure

Yes, you can make part payments and potentially pre-close. Part payments are allowed once EMIs have begun (secondary tenure). 

Note: Prepayment terms (charges, minimum amount) will follow ICICI’s standard home loan terms.

You can reduce your principal, which decreases future interest cost or EMI (depending on your instruction) or tenure. Part payment is via NEFT with service request number.

Miscellaneous

If you expect your income to grow, Step-Up lets you borrow more now and pay a lower EMI in the early years, making it more affordable initially.

Yes — you can apply for Step-Up for under construction, resale, or completed properties.