Motor Insurance Claims Made Simple and Stress-Free

 

Accidents can be stressful—but your claim process shouldn’t be. With ICICI Bank and ICICI Lombard, you get expert guidance and smooth support at every step.

 

REGISTER A CLAIM NOW

 

How to Process Claims

Things You Should Know

  • Third-Party Claims

    Submit legal notices (M.A.C.T), company stamp (if applicable), and originals for verification.

  • For Theft Claims

    Submit RTO forms, No Objection Certificate (NOC) from financer (if hypothecated) and notarized indemnity or subrogation letters.

  • Document Essentials

    Keep copies of your PAN, RC Book, Driving License and filled claim form ready

FAQs

What should I do immediately after an accident?

Note vehicle numbers and witness details, then call our helpline for claim registration.

Is an FIR mandatory for all claims?

FIR is required in case of theft, bodily injury, or major damage.

Who handles my repair approvals?

Our Customer Service Manager (CSM) inspects your vehicle and provides on-spot approval at our preferred garage.

How are third-party claims handled?

You'll need to submit any legal notices and original documents for verification. A company stamp is needed for corporate vehicles.

What happens after my car is repaired?

We pay our share directly to the garage. You pay the deductible, salvage, and depreciation as per policy terms.

What documents do I need to upload with the ICICI Bank e-Claim Form?

When filing a motor insurance claim through the ICICI Bank e-Claim Form, you'll need to upload the following documents:

  • Vehicle Registration Copy
  • FIR (First Information Report) in case of theft or accident
  • Photographs of the damage to the vehicle
  • Repair Bills or Invoices
  • A copy of your ICICI Bank motor insurance policy
  • Simply upload these documents directly through the e-Claim Form for a swift claim process.

Disclaimer

PROCEED