BizPay is designed to digitalise corporate spending. It helps organisations control employee expenses, reduce manual reimbursements and maintain clear financial audit trails.

It can be used within India for POS payments, online transactions, ATM withdrawals and Cash-at-POS at select merchants.

BizPay is a prepaid card. Employees can only spend the amount loaded by the corporate.

Yes. BizPay helps small and growing businesses manage expenses efficiently, reduce manual processes and improve financial discipline.

Yes. Corporate KYC documents and authorised signatory details must be provided.

Aadhaar-based biometric authentication is typically used.

Only employees or authorised individuals connected to the corporate.

No. BizPay can only be issued through a registered corporate entity.

Biometric KYC is mandatory before full card activation.

₹499 plus GST.

₹249 plus GST from the second year onward.

Yes, standard prepaid ATM charges apply.

Free at ICICI ATMs; nominal fees may apply at others.

Yes, GST applies to all BizPay-related charges.

Corporates apply through their Relationship Manager or Business Banking team by submitting corporate KYC documents such as registration proof and authorised signatory details. Once ICICI verifies the documents, the organisation is onboarded and receives access to the BizPay admin portal. Through this platform, companies can request cards, set spending limits, load funds and monitor transactions. ICICI provides onboarding support to ensure smooth implementation. Additional cards can be issued individually or in bulk, making BizPay scalable and efficient for growing corporate needs.

₹50,00,000 per year.

Yes, subject to corporate permissions and applicable charges.

Yes, with OTP authentication.

No. BizPay supports only domestic INR transactions.

₹1,00,000 at any given time.

No. BizPay is intended for controlled business spending, not rewards.

Yes. DI chip security, OTP authentication, biometric KYC and corporate controls significantly reduce risk.

It offers real-time tracking, configurable limits, secure digital usage and simplified audits.

Physical cards are standard; virtual options may be available depending on configuration.

Only once card can be issued per customer.

Via ICICI ATMs, POS balance inquiry or customer care.

Yes monthly statements can be downloaded via corporate portal or self care portal. Corporates can download detailed transaction logs.

No, as BizPay is a prepaid product.

A BizPay Card can be closed only by the sponsoring corporate. The administrator submits a Closure request through the Relationship Manager or authorised channel. Before Closure , remaining balances must be refunded or transferred. Once processed, the bank permanently deactivates the card. Regular Closure of inactive cards helps maintain accurate reporting and strengthens financial control.

Unused balances belong to the corporate. When a card is no longer required—such as after an employee exit or project completion—the corporate can request a refund through ICICI Bank. After verification, the remaining amount is transferred to the corporate’s registered account. Employees cannot claim refunds directly. Corporates should review inactive cards regularly to maintain accurate accounts and optimise the use of funds.

A lost or misplaced BizPay Card should be blocked immediately to prevent unauthorised use. Employees can call ICICI Customer Care at 1800 1080, block it via Internet Banking or the iMobile app (if enabled), or ask their corporate admin to block it through the BizPay portal. Once blocked, the card becomes inactive across POS, ATM and online channels. A replacement can be issued after verification. Immediate blocking protects corporate funds and prevents misuse.

BizPay uses DI chip security, OTP authentication, biometric KYC and corporate-level controls to ensure a secure transaction environment.

A dispute is initiated when an employee reports an issue to the corporate administrator. The admin submits the dispute through Customer Care providing transaction details such as date, amount, merchant and issue description. ICICI investigates by reviewing authentication logs and working with the merchant’s acquiring bank. Resolution time varies depending on documentation and evidence. Corporates can track status through their Relationship Manager. Quicker reporting improves chances of successful resolution.

Reloads can be done through NEFT, IMPS, UPI or the ICICI Bulk Load Portal. NEFT/IMPS/UPI transfers must include accurate references to ensure the correct card is credited. IMPS and UPI provide instant balance updates, ideal for urgent operational needs. Large organisations may use the Bulk Load Portal to reload multiple cards at once, reducing manual work. Real-time monitoring helps corporates manage funds efficiently and ensure uninterrupted usage by employees.

Yes, at participating merchants.

UPI linkage depends on regulatory and product guidelines.

Generally instant.

Yes, corporates can block or allow specific merchant categories.

No, domestic use only.

Only if voluntarily replaced by the corporate before the expiry date.

By calling 1800 1080 or contacting the Relationship Manager.

Yes the card supports tap-to- pay functionality.

Yes, through digital transaction logs.

Yes, through administrative controls.

Alerts for loads, declines, withdrawals and other key events.

Yes, via the corporate portal or Relationship Manager.

Yes, from the corporate portal.

Yes, through MIS reports and transaction history.

Yes, at POS terminals that support prepaid cards.

Yes, until KYC is fully completed.

No, personalisation is optional

Yes, at prepaid-enabled merchant outlets.