ICICI was founded in 1955 through a visionary partnership between the Government of India, the World Bank and representatives of Indian industry to provide medium and long-term capital to Indian businesses. As the nation took its first step towards industrialisation, ICICI played a key role in shaping India’s financial foundation – supporting enterprises, co-founding vital institutions and driving balanced regional growth.
Over the decades, it shaped the contours of Indian industry by enabling access to capital, pioneering merchant banking and leasing, and supporting technology-led ventures.
In 1994, ICICI Bank was launched to serve the evolving needs of retail and commercial banking. With the merger in 2002, a unique institution was born – combining a rich legacy in development finance with the energy and ambition of a new-age private sector bank. ICICI Bank has always been at the forefront of embracing technology and played a pioneering role in introducing and driving the adoption of services such as internet banking, ATMs and mobile apps. It brought credit to the doorstep of millions, making home, car and consumer finance more accessible and affordable.
With a 70-year legacy of building trust, we look back with gratitude and look ahead with responsibility. As we move forward, we continue to focus on creating lasting value through thoughtful innovation and inclusive growth.
*During fiscal 2025; others at March 31, 2025
iMobile, ICICI Bank’s mobile banking app for retail customers, processed 558 million transactions worth ₹11,238 billion in fiscal 2025.
The value of financial transactions on InstaBIZ, the Bank’s one-stop app for Business Banking, grew by 37% in fiscal 2025.
The Bank had close to 18 million active credit cards in force as at March 31, 2025.
The Bank launched ‘SmartLock’ – an industry-first feature on iMobile that enables customers to instantly lock or unlock internet banking, mobile banking, UPI, and their credit and debit cards with just one click.
The Bank is committed to fostering risk and compliance culture to ensure a balance of risk and rewards, and aims to uphold these values in all our dealings.
Focussed on responsible and sustainable growth, the Bank continuously endeavours to maintain effective governance, risk culture and enterprise risk management framework.
Disciplined execution with focus on capital, counterparty and capacity to deliver sustainable outcomes.
The Bank has undertaken several initiatives to offer a convenient and seamless experience to customers.
The Bank focusses on deepening customer engagements through continuous listening and learning.
The Bank continues to build seamless customer journeys, focus on process reimagination and further strengthen delivery through digital platforms to enhance customer delight, efficiency and resilience.
Understanding and responding proactively to risk and opportunities enables the Bank to safeguard its financial stability and resilience.
Economic Risk
Credit Risk
Market and Liquidity Risk
Operational Risk
Cyber Risk
Technology Risk
Employee Risk
Compliance Risk
The Bank factors in stakeholder views in determining sustainability topics most material to its business.
‘Building Team ICICI’ is centred on deploying a culturally aligned workforce with right attitude, skills and ‘seva bhaav’, to deliver business strategy.
Members of an SHG in Nagaur district, Rajasthan, being informed about the various loans that they can avail through ICICI Bank.
The Bank recognises that sustainable value creation can be possible only through responsible and transparent communication with stakeholders and trustworthy conduct in all interactions.
Social and Environmental Management Framework
ESG Risk Assessment Tool for 20 Sectors
Framework for Sustainable Financing
Climate Risk Management Framework
Our efforts to measure, manage and mitigate the impact of business on environment and embedding sustainability in our operations and product offerings is a deep-rooted commitment.
