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Features

  • Self-sufficient platform to initiate, track & reconcile SOFTEX transactions

  • Smart templates for post-certification processing

FAQs

How does the eSOFTEX platform help the Exporter?

The eSOFTEX platform is a comprehensive digital solution developed for IT and ITeS exporters, enabling the secure electronic filing and submission of SOFTEX forms, thereby streamlining compliance processes and facilitating timely clearance of export transactions.

Who is required to file the SOFTEX form?

All Indian companies exporting software or IT-enabled services (ITeS) are required to file the SOFTEX form to declare their export transactions to the RBI through the appropriate authority (STPI or SEZ).

How do I get started with ICICI Bank's eSOFTEX platform?

To get started, you will typically need a Corporate/Business Current Account with Corporate Internet Banking facility.

Do I need to have a separate login to access eSOFTEX?

No. An user onboarded on eSOFTEX application can access the platform using the existing Corporate ID, User ID, and Password used for accessing Corporate Internet Banking (CIB).

The platform typically utilizes a Maker-Checker workflow, ensuring secure transaction initiation and approval.

How can I access the eSOFTEX platform?

eSOFTEX application can be accessed through Corporate Internet Banking (CIB).

Navigation: Log in to ICICI Bank Corporate Internet Banking->Dashboard->Trade->Trade Services->eSOFTEX2.0

How to get access for eSOFTEX Application

Please visit nearest ICICI Bank Branch or contact your Relationship Manager for more details.

Is there a fee for availing eSOFTEX?

No fee is charged for availing this facility

How to generate Softex Numbers from eSOFTEX

User can navigate to RBI website from the "Useful links" provided under Menu to generate the Softex numbers.

Can the user upload lodgement, regularization and reduction in a Single file/request

Yes, User can upload details pertaining to lodgement, realisation and invoice reduction in a single file.

What options does the corporate user has for submitting the requests?

Corporate user can submit SOFTEX details either through On-Screen or through Bulk Upload.

Can I track all my Inward remittances and SOFTEX details?

Yes, from the dashboard and reports the user can get a complete overview of all the softexes, invoices and Inward remittances.

What if my inward remittance is received in other bank?

Corporate user can view the eFIRC details on the dashboard along with the remittance received in ICICI bank.

Can the user map multiple inward remittances for a single invoice?

Yes, User can map multiple inward remittances for a single invoice

Can I track the status of my SOFTEX submission online?

Yes, the eSOFTEX platform features a 360 view Dashboard that allows you to monitor the status of all your trade transactions, including the stage-wise progress of your SOFTEX submissions to Bank and their reconciliation.

Do I need Trade Online platform to access eSOFTEX?

No