Smarter ways
to collect payments

ICICI Bank Merchant Solutions are a suite of products and services designed to help businesses of all sizes accept digital payments, manage collections and access value-added services such as 365-days settlement, reconciliation and easy Account management.

Yes, to use ICICI Bank Merchant Solutions, you need to have a current account with ICICI Bank. The account is required for settlement of payments and smooth transaction management. If you don’t have one, you can open a Current Account easily during the onboarding process. 

Simply contact your relationship manager or visit the nearest ICICI Bank branch to explore solutions based on your business needs. 

All collections through your POS, UPI QR code and Payment gateway are credited into your Current Account on the next day (T+1 day settlement). You can also opt for instant settlement for your UPI collection.

You can monitor my collections, get real-time updates, analytics, download transaction reports and do much more with your respective product’s merchant dashboard.

• Merchant dashboard for POS, sound box and payment gateway plus
• UPI dashboard
• Corporate Net Banking (For payment gateway classic)

For assistance with your ICICI Bank Merchant Solutions, you can reach out through multiple channels:

• Call us at 1800 1080.
• Write to us at cmssupport@icici.bank.in
• Raise a service request directly through your respective merchant dashboard.
• Contact your Relationship Manager.