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What is ICICI Bank Cash Management Services (CMS)?

ICICI Bank CMS is a comprehensive suite of solutions that help businesses manage collections, payments, taxation along with efficient system integrations. With digital-first offerings, robust infrastructure, and pan-India reach, it optimizes your working capital and streamlines your financial operations.

What types of solutions are included in ICICI Bank’s CMS offering?

The CMS suite includes:

  • Payment Solutions (single, bulk, dividend, and utility payments)
  • Collection Solutions (cash, cheque, multi-mode collections, smart collections & reconciliation, Bill collections, over-the counter collections, Dealer collections)
  • Tax & Statutory Payments (Direct/Indirect Tax, EPF/ESIC, GST, Railway e-Freight)
  • API Integrations for automation and seamless system connectivity.

How can ICICI Bank’s CMS help with faster collections and reconciliations?

Solutions like eCollections, Pay2Corp, iValidate, and NACH allow real-time validation, auto-reconciliation, and faster crediting to your account. This ensures better visibility and cash flow predictability.

Can ICICI Bank CMS be integrated with my company’s ERP?

Yes. ICICI Bank offers API-based integrations for payments, collections, analytics, and tax reporting, allowing seamless and automated connectivity with your existing ERP system.

Is ICICI Bank’s CMS suitable for large-scale payments like salary and vendor disbursements?

Absolutely. With bulk payment solutions, you can schedule salary, vendor, and dividend payouts via NEFT, RTGS, IMPS, or even cheque/DD modes, all through secure, encrypted file uploads.

How does ICICI Bank ensure secure transaction processing in its CMS suite?

Security features include host-to-host connectivity, role-based access controls, data encryption, and multi-level approval workflows, ensuring all your transactions are protected and traceable.

How does Bharat Connect work for CMS?

Bharat Connect, powered by NPCI, enables corporates to pay or collect utility bills digitally from multiple locations, with support for auto-pay, consolidated MIS, and maker-checker control.

What industries benefit most from ICICI Bank CMS solutions?

ICICI Bank’s CMS is used by corporates across industries like manufacturing, logistics, real estate, BFSI, healthcare, education and retail, thanks to its customisable modules and scalable infrastructure

FAQs

What is the purpose of Cash Management Services (CMS)?

CMS helps corporates manage payables and receivables efficiently by offering solutions for collections, payments, taxation along with ERP/API integration capabilities.

What payment modes are supported under CMS?

All major modes including NEFT, RTGS, IMPS, Fund Transfer, cheque/DD, and UPI-based payments (via Bharat Connect) are supported under ICICI Bank’s CMS.

Does ICICI Bank offer over-the-counter collection services?

Absolutely, ICICI Bank offers iSurePay, a solution that helps in real-time deposit validation via APIs or offline methods, allowing corporates to reconcile payments made through bank branches easily and securely.

Can I pay taxes or statutory dues using CMS?

Yes, the CMS platform supports payments of direct tax (TDS, Advance Tax), indirect tax (GST), EPF, ESIC, and railway e-freight payments with timely acknowledgments.

What is the benefit of using APIs in CMS?

APIs allow businesses to automate payment and collection workflows, enabling real-time processing, reduced errors, and enhanced reconciliation without manual intervention.

Are MIS reports available in CMS services?

Yes, daily EOD reports, status updates via API, and consolidated MIS dashboards are provided to help clients track transactions and simplify audit trails.

Is ICICI Bank CMS suitable for SMEs and startups?

Yes. Whether you’re a startup or a large corporate, ICICI Bank offers scalable CMS solutions tailored to your transaction volume and infrastructure capabilities.