Corporate Sapphiro Forex Prepaid Card FAQs

The Corporate Sapphiro Forex Prepaid Card is a premium, foreign-currency prepaid card from ICICI Bank specifically tailored for business travelers. It offers enhanced privileges, global acceptance, digital loading, and robust expense-management controls.

This card is designed for business users, including entrepreneurs, sole proprietors, and corporate travelers, who want to efficiently manage international business expenses and global travel spending.

Key features include two complimentary international lounge visits, "Meet & Greet" airport services, a complimentary international e-SIM, zero cross-currency mark-up, and three ATM-fee waivers per month.

This is the first "Infinite" prepaid card in Asia (built on the Visa Infinite platform) offered to corporate users. It provides premium privileges typically associated with high-end credit cards.

The card streamlines business travel by offering digital loading, global multi-currency acceptance, zero mark-up fees, lounge access, international e-SIMs, and ATM fee waivers.

Businesses can preload funds into foreign currency wallets and track spending digitally, which helps manage cash flow and prevents the need for ad-hoc currency conversions.

The "Meet & Greet" airport service provides personalized assistance at international airports to make global travel smoother for business travelers.

Yes, cardholders have access to offers within Visa’s luxury partner ecosystem, which includes discounts and services for hotels, car rentals, dining, and chauffeur services.

You will need a valid Indian business current account, KYC documents for the authorized signatory (identity and address proof), and business documentation as per ICICI Bank’s business-banking card policy.

Yes. Since the card is issued to a business entity, it must be linked to an ICICI Bank business current account.

Yes. The cardholder must provide a valid passport for international travel privileges and a PAN card for KYC and regulatory compliance.

You can apply digitally through the InstaBIZ app or by visiting an ICICI Bank forex-enabled branch to submit documents and load the card.

The joining fee for the Corporate Sapphiro Forex Prepaid Card is ₹2,999 plus GST.

Eligible users include businesses such as entrepreneurs, proprietors, and small corporates that hold a current account with ICICI Bank and require premium forex benefits.

No, there is no annual fee for this specific card variant.

No. The card offers zero cross-currency mark-up, meaning you will not be charged extra for transactions in a currency different from what is loaded in your wallet.

Yes, ATM withdrawals are permitted. The card includes three monthly ATM-fee waivers as part of its privilege structure.

The FAQs do not mention a refund policy for the joining fee; typically, these fees are non-refundable.

The joining fee for the Corporate Sapphiro Forex Prepaid Card is ₹2,999 plus GST.

No. Since there is no credit outstanding, there is no billing cycle or interest charged as there would be with a credit card.

No. Because it is a prepaid card and does not extend credit, it does not offer EMI conversion options.

No. This card functions as a prepaid wallet and does not provide a credit line or loan features.

As this is a prepaid card, you load funds in advance, and transactions are debited directly from those pre-loaded funds.

You should immediately block the card using the InstaBIZ app or call ICICI Bank’s customer care to report the loss and request a replacement.

Yes, the card includes complimentary insurance coverage of up to ₹5 lakh.

The welcome kit includes both a primary and a replacement card so that you can switch seamlessly if the primary card is lost or damaged while traveling.

The card features chip-based technology, secure digital loading via the app, and includes a backup replacement card for travel security.

To receive a refund, you must submit a request at a forex-enabled branch with a business letterhead, authorization, and a copy of your passport.

Unused pre-loaded funds will be refunded to the linked business account according to bank policy after a formal request is processed.

To close the card, the business must stop using and loading it, and then submit a formal request through a forex-enabled branch.

The card supports multi-currency loads for up to 15 different currencies.

You can manage the card through the InstaBIZ app or the ICICI Bank business-banking portal to track spending, view benefits, and adjust settings.

Yes, you can reload the card remotely using the InstaBIZ app or through authorized branch processes while traveling.

The card is designed for individual business travelers and includes one backup card. The issuance of additional employee cards is subject to the bank's internal policy.

Yes, businesses can request a refund for unutilized funds through a forex branch or a relationship manager, provided the required documentation is submitted.

You can load foreign currencies digitally and instantly through the InstaBIZ app or by visiting an ICICI Bank forex-enabled branch.

If the internal resolution is unsatisfactory, you may escalate the matter to the bank’s grievance redressal cell or the Banking Ombudsman.

Contact ICICI Bank’s customer care or your business relationship manager with the transaction date, amount, and reason for the dispute.

Yes, the card can be used internationally for Point-of-Sale (POS) transactions and ATM withdrawals, depending on the currency loaded and merchant acceptance.

DCC is when a merchant converts your transaction to INR at the point of sale, which often incurs extra costs. It is better to transact in the currency already loaded on your card.