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Titanium Business Debit Card FAQs

Security, Custody & Safety

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What security features does the card include?

Features include EMV chip, PIN protection, transaction alerts, spending limits, zero-liability cover for unauthorised usage and online/merchant fraud monitoring.

What should I do if the card is lost or mis-used?

Immediately contact ICICI Bank’s customer care or branch to block the card and request replacement and review recent transactions for any unauthorised entries. Card can also be blocked using InstaBiz app and Corporate Internet Banking.

Can usage for international or online transactions be managed?

Yes — you can disable or enable categories such as online, international, POS, or set limits via InstaBiz App and Corporate Internet Banking, to restrict unwanted usage.

Closure

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What happens to unused reward points upon closure?

Unredeemed reward points are forfeited once the card is closed. Card holder should redeem the reward points prior to closure to avoid loss.

Is Annual fees refundable on early closure?

No, Annual Fee is not refundable incase of early closure of the debit card.

How can the card be closed or cancelled?

Business Debit Card can be cancelled by calling the bank’s customer care or by visiting the nearby ICICI Bank Branch. Customers can also block the card using InstaBiz and Corporate Internet Banking.

Service Requests & Account Managements

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Can the Titanium Business Debit Card be issued instantly or digitally?

To apply for a Business Debit Card, customer can visit the nearest ICICI Bank branch

Can additional debit cards be issued to authorised team members?

Yes — since the card is linked to the business account, additional authorised users may be issued debit cards under the account subject to bank’s approval and internal controls.

How are transactions reflected and how can I view them?

All transactions via the Titanium Business Debit Card are reflected in the current account statement and can be accessed online/mobile.

Are there monthly statements and alerts for usage?

Yes — the Current account provides periodic statements, and you can activate SMS/email alerts for transactions to ensure visibility and oversight.

Can spending limits or user privileges be modified after issuance?

Yes — the business can request adjustments to transaction limits or disable certain usage modes via the InstaBiz App, Corporate Internet Banking or Customer Care.

What is the application process for the card?

Existing Current Account holders can visit the nearest ICICI Bank branch to apply for a Business Debit Card

Customer Service

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What is the escalation path if an issue isn’t resolved?

If the initial dispute resolution is unsatisfactory, escalate to the bank’s nodal officer or grievance redressal cell for business customers, and if needed approach the banking ombudsman under regulatory rules.

How do I raise a dispute for a transaction?

Raise a dispute through by contacting the bank’s Customer Care. Provide transaction details, supporting documents, and the bank will investigate as per policy.

Miscellaneous

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Where can I find the most recent terms & charges for the Titanium Business Debit Card?

Visit the Titanium Business Debit Card page under Business Debit Cards on the ICICI Bank website for link to the updated Terms and Conditions document.

Are fuel surcharge waivers or lifestyle privileges included?

Titanium Business Debit Card offers Zero fuel surcharge on ICICI Bank swipe machines at selected Government fuel outlets (HPCL/IOCL/BPCL)

Interest Rate, Fee & Charges

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Are there foreign-transaction or usage charges?

Yes — International transactions on your Business Debit Card attract a 3.5% foreign currency markup + GST. Please refer to the Terms and Conditions for detailed information.

Is interest charged since this is a debit card?

No, Interest in not charged incase of a Debit Card

What are the annual or issuance fees for the Titanium Business Debit Card?

The Annual Fee for Titanium Business Debit Card is ₹300+GST for current accounts opened post August 2025. Please refer to the Terms and Conditions for detailed information.

Repayment & Tenure

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Can I withdraw overdraft or cash advance via this card?

Cash withdrawal is possible up to available balance. Incase an overdraft facility is availed for the current account, the existing debit card will be closed and an Inquiry Card will be issued to the customer

Basic Information

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Who should use the Titanium Business Debit Card?

A Titanium Business Debit card is ideal for small and medium-sized enterprises that need a dedicated debit card for efficiency in cash management and high-limit transactions.

What are the standout features of the Titanium Business Debit Card?

Titanium Business Debit Card offers complimentary lounge access subject to spends criteria and rewards apart from higher withdrawal and spending limits.

What are the daily withdrawal limits for the Titanium Business Debit Card?

Titanium Business Debit Card offers ATM cash withdrawal for domestic transactions is ₹1 lakh and for international transactions is ₹2 lakh.

Does the Titanium Business Debit Card offer reward points?

Yes Titanium Business Debit Card offers 1 ICICI Bank reward point for every eligible ₹200 spend.

How does the card support business cash management?

By linking to the business current account, the card enables direct access to funds, easy expense tracking via statements, high-limit usage for business payments and elimination of separate petty-cash hassles.

What is a Titanium Business Debit Card?

The Titanium Business Debit Card is a Current Account linked payment instrument designed for higher value cash withdrawal, Online payments and payments at stores, both domestic and international, as per business requirement.

Eligibility & Documentation

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Do I need business registration and KYC for the signatory?

Yes — the business account holder or authorised signatory must complete KYC (identity, address), and the business account must be active and in good standing to be eligible for the Titanium Business Debit Card.

Which documents are required to apply for the card?

Applicants must hold a business current account with ICICI Bank, provide authorised signatory identity & address proof, submit business/account documentation and satisfy KYC norms as required for a business debit card.