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Platinum Business Card FAQs

Basic Information

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What is the ICICI Bank Platinum Business Card?

The Platinum Business Card is a business credit card designed to help SMEs and self-employed professionals control expenses, earn reward points and access lifestyle privileges, such as lounge access and fuel surcharge waiver.

What are the key benefits of this card?

Cardholders receive two complimentary domestic airport lounge visit each quarter, a 1% waiver on fuel surcharge at HPCL petrol pumps, and personal accident insurance.

Who is this card best suited for?

This card is designed for entrepreneurs , proprietors and MSMEs to manage business finances more efficiently

What spend-tracking or management features are included?

The card offers a self-care/admin portal where you can set controls, view and download statements to monitor and manage card transactions for your business.

Does the card cater specifically to SMEs?

Yes — the card is designed for business expenses, rewards, lounge access and travel perks, making it ideal for SMEs and self-employed professionals.

Does the card provide global usage or is it India-only?

While mostly focused on domestic benefits (domestic lounge visits, domestic fuel waiver), international usage is supported – especially for reward points on foreign

Eligibility & Documentation

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What are the documents required to apply for Buisness Cards ?

After you’ve met the eligibility criteria and decided on the Business Credit Card that fits your needs, the next step is to get your documents in order. Being prepared with the right documentation ensures a quicker and smoother application experience. The list of documents might vary based on the constitution of the registered business. For a self employed business indicative list of documents are mentioned below: ·        Business Registration or Incorporation Certificate·        Proof of the business’s registered office address.·        Financial documents ( bank statements/ audited financial / GST return) Bank will perform additional due diligence based on the financial assessment of the submitted documents.

Is separate proof required for self-employed business owners?

Yes — the self-employed or business owner must furnish proof of business (such as turnover or income proof) besides personal KYC to meet the income eligibility criteria.

Can I apply online or do I need to visit a branch?

You can apply online via the ICICI Bank website by selecting the Platinum Business Card variant and submitting the application form. Branch assistance is available if required.

How can I apply for the Platinum Business Card?

Visit the ICICI Bank website, navigate to Business Credit Cards → Platinum Business Card, click “Apply”, complete the form, upload required documents and submit.

What is the eligibility Criteria for Business Cards ?

Business Credit Cards are designed for entrepreneurs, business owners, and self-employed professionals. While the exact requirements may vary, applicants are typically expected to:·        Own or manage a registered business/professional practice in India·        Have a stable financial track record Apart from these conditions, Bank may also consider other factors pertaining to business stability and history before approving the application.If you own a business or are a professional with steady income, you can check your eligibility and apply with ease. 

Interest Rate, Fee & Charges

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Are there any fuel surcharge waivers?

Yes — a 1% fuel surcharge waiver is provided at HPCL petrol pumps when you use the Platinum Business Card.

What other cost-savings are built into this card?

Besides fuel surcharge waiver and lounge access, higher reward points on spend and management portal features help reduce cost of business expenses.

What interest rate is charged if only minimum due is paid?

If only the minimum amount due is paid, interest is charged at 3.75% per month

Repayment & Tenure

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Does the Platinum Business Card support EMI conversion?

Yes, EMI can be converted

What billing cycle and payment obligations apply?

Monthly statements are generated; you must pay at least the minimum due by the due date to avoid interest and maintain benefits; paying full outstanding is recommended.

Security, Custody & Safety

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What should I do if the card is lost or mis-used?

You should block your Credit Card immediately through the iMobile app under Cards & Forex > Block, or via Internet Banking by navigating to Cards > Credit Cards > Manage Your Credit Card > Block Card. You can also call Customer Care from your registered mobile number or visit the nearest ICICI Bank branch to block the card and request a replacement.

Closure

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How can the account be closed and what happens to rewards?

If you wish to cancel your ICICI Bank Business Credit Card, please ensure that all outstanding dues are cleared and redeem any accumulated reward points before cancellation, as points will lapse post closure. Once ready, you may call our Customer Care on 1800 1080 from your registered mobile number to place a cancellation request or via www.icici.bank.in > Personal > Cards > Credit cards > Manage Cards > Credit Card Cancellation

Service Requests & Account Managements

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Is instant issuance or digital application supported?

Yes — you can apply online through the bank’s website and upload documents digitally; issuance and activation will follow as per bank’s internal process.

How can I monitor and manage multiple cardholders?

Through the admin portal you can view transactions for each card, set limits, generate consolidated statements and manage controls for your business.

Can card limits or usage privileges be changed after issuance?

Yes — using the admin/self-care portal you can request limit adjustments, restrict merchant categories or change usage privileges to align with your business policy.

Can additional cards be issued to employees or partners?

Yes — the product page states that additional cards can be issued under the company to control and record expenses of staff or associates.

Customer Service

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What is the escalation path if my complaint remains unresolved?

If initial resolution is unsatisfactory, escalate through the bank’s grievance redressal cell and, if needed, refer the matter to external regulatory channels as per RBI guidelines.

How do I raise a dispute for a transaction on this business card?

Contact ICICI Bank’s credit-card customer-care or your relationship manager, provide transaction details and the bank will investigate under its established dispute resolution process.

Miscellaneous

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What types of transactions qualify for reward points

ou can use your business card to make purchases on categories such as utility payments , tax , fuel , digital marketing expenses , CSR costs , Advertising , software and license purchases , insurance ,travel and entertainment etc

Are there complimentary lounge visits included?

Yes — the card includes one complimentary domestic airport lounge visit per quarter

Does using the card for business expenses deliver more value?

Yes — the Platinum Business Card is designed to earn higher rewards for business-spend categories combined with travel and lounge privileges.

What insurance benefits does the card offer?

The card offers personal accidental death coverage; while general limits range from ₹3 lakhs to ₹25 lakhs, cardholders should refer to the MITC for exact coverage.

Are fuel, utility and insurance spends eligible for rewards?

Fuel and cash not eligible for rewards. Earn Points on every ₹200 spent , 1 reward points on domestic spends , 2 reward points on international spends

Is the joining fee waived under any spend condition?

No Joining fee waiver is available currently

Where can I find the detailed terms and conditions (MITC) for this card?

The “Most Important Terms & Conditions” (MITC) and Membership Guide are available for download on the card’s product page.

Does the card offer any insurance or accident cover benefit for business cardholders?

Yes — the card includes personal accident death coverage for the cardholder as part of its primary business benefits.

How are reward points earned on this card?

You earn 2 reward points for every ₹200 spent on retail purchases (except fuel) and 1 reward point for every ₹200 spent on utilities and insurance.